Search Global E-commerce Product Operations

7 months ago

Jakarta, Indonesia TikTok Full time

Responsibilities
About TikTok
TikTok will be prioritizing applicants who have a current right to work in Indonesia, and do not require TikTok sponsorship of a visa.
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About Trust and Safety
About the team
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
Responsibilities
- Responsible for the optimization of e-commerce project search recommendation/evaluation/labeling projects, able to deeply understand users' search intentions, and combine output strategies such as local culture and user usage habits to ensure online user search experience.
- Work closely with the central team, local team, Product RD team, and PM team to adjust search strategy, formulate strategy recommendation/evaluation/labeling standards, accurately analyze cases, and drive continuous optimization of search strategy.
- Participate in the planning of e-commerce projects and undertake the needs of the search side, and follow up the guideline update and training process to ensure that they meet expectations.
- Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content.

**Qualifications**:
Minimum Qualifications
- 3 years of experience in product operations/product management/project management direction in tech/internet companies.
- Fluency in English and Bahasa Indonesia is required. English will be utilized as the primary language for work, while Bahasa Indonesia will be used for market-specific communications.
- Knowledge of common data management/office software.
Preferred Qualifications
- Professional work experience in companies related to search engines, social media platforms, e-commerce, or other local apps.
- Possession of a Bachelor's degree or higher.
- An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
- Background/past experience in team management.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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