People Operations Manager
5 days ago
Company Description
Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to inspire the world to start selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Cho Tot, Laku6, Mudah.my, OneShift, Ox Luxe, Ox Street, and Refash, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India.
As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.
About Laku6
Laku6 is the leading AI-first end-to-end electronics recommerce platform in Indonesia where our technology has helped over 500,000 users sell their gadgets directly for cash or via Trade-In with leading eCommerce Partners and in over 1,000 offline retail shops. We believe that making it easier for sellers to sell and safer for buyers to buy used-electronics and smartphones is a critical step to achieving that. Laku6's technology integrated with Carousell’s regional platform of tens of millions of users will make buying and selling used electronics more accessible than ever before for millions of users; this will extend the life-cycle of electronics goods and slow down the growth of e-waste.
**Job Description**:
This role will be part of the People Operations Team and is in charge of the full spectrum HR business partnership and HR Operations support to the business, as well as managing the day-to-day implementation of all HR initiatives and policies. Implement the actions including recruiting, as well as other actions. This includes understanding business needs and translating into HR solutions with following major procedures.
**What you’ll do**:
- Operational excellence and strategic direction of the People function including, processing payroll, policies creation, procedures, and coordinating in the areas of recruitment, organizational development, training, performance management and industrial relations.
- Driving and executing People programs and initiatives according to business objectives.
- Facilitating solutions on the issues of human resources to support achievements of company targets and act as a business partner to the Management team.
- Leading and ensuring proper communication, full compliance, and proper process to balance both business and employee needs.
- Managing the employee and company relations including, addressing employees concerns, working with local authority, and being well informed of related legislations and market trends.
**Qualifications**:
- At least 4 years of experience in an HR operations experience role in a Tech or similar industry
- Degree in HR, Business Administration or Management preferred
- Strong knowledge and experience in at least 3 or more of the following areas, particularly Employee Relations, Recruitment and Total Rewards including Payroll Processing.
- Experience and solid understanding in working in a diverse and global organisation, leveraging on existing resources in delivering services
- Highly adaptable, resourceful & creative
- Able to organise and prioritise work effectively with mínimal guidance
- Ideally, data driven and analytical
- Excellent interpersonal/communication skills, both oral and written
- A cheerful, positive, empathic and curious personality
Additional Information
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