People Operations Manager
7 days ago
Carousell is the leading classifieds group in Greater Southeast Asia on a mission to inspire the world to start buying and selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the group has a leading presence in eight markets under the brands Carousell, Mudah.my, Cho Tot, OneKyat, Ox Street and Refash, serving tens of millions of monthly active users. We have three technology development centers in Singapore, Taiwan, and India, as well as offices in Hong Kong, Malaysia, Philippines, Indonesia, Myanmar, and Vietnam. Carousell is backed by leading investors, including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India.
As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of solving problems for our users; having a mission-first mindset; being relentlessly resourceful; caring deeply; and staying humble to constantly improve. Together as an Organisation, we make magic happen.
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**About the Position**:
This role will be part of the People Operations Team and is in charge of the full spectrum HR business partnership and HR Operations support to the business, as well as managing the day-to-day implementation of all HR initiatives and policies. Implement the actions including recruiting, as well as other actions. This includes understanding business needs and translating into HR solutions with following major procedures.
**What you'll do**:
- Operational excellence and strategic direction of the People function including, policies creation, procedures, and coordinating in the areas of recruitment, organizational development, training, performance management and industrial relations.
- Driving and executing People programs and initiatives according to business objectives.
- Facilitating solutions on the issues of human resources to support achievements of company targets and act as a business partner to the Management team.
- Leading and ensuring proper communication, full compliance, and proper process to balance both business and employee needs.
- Managing the employee and company relations including, addressing employees concerns, working with local authority, and being well informed of related legislations and market trends.
- Acting as a change agent for employee engagement & continuous improvement programs so as to create better lives & welfare for employees.
**Who you are**:
- Minimum of 5 years of experience in a similar role.
- Is a motivational leader, possesses the ability to inspire process and result focused approach in his/her team.
- Is able to think strategically, while keeping one eye focused on the day-to-day People function.
- Is a problem solver, able to exercise good judgment in ambiguous situations.
- Is an excellent communicator, and able to liaise effectively with cross-functional teams.
- Is data driven - must be able to effectively use HR data to measure the success of your hiring, projects, or your team.
- Great communication skills is a MUST.
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