Technical Program Manager-commerce Enablement
1 week ago
**About the Role**
If you’re looking to be a part of a dynamic, highly-analytical team and an opportunity to dive deep into projects surrounding program management, look no further. As our Technical Program Manager for Commerce Enablement, you’ll take the wheel in connecting various aspects of the product development team. Along with identifying the blockers, you will be in charge of making sure the timelines are met and communicating with multiple stakeholders. Working closely with product manager and engineering(who this role/team will be working closely with), you will get to communicate about any risk and changes for a smoother release of services. The cherry on top: you’ll get to be a part of a team that works to empower merchants to grow.
**What Will You Do**:
- Work closely with engineering and product team to deliver features and engineering improvements
- Coordinate within the tech team and outside the team with related stakeholders for releases
- Anticipate and mitigate any risks during the development process until the release
- Coordinate with production support and tech team to handle production support issues. Maintain the SLA required
- Conduct regular scrum events and maintain the agile style of working
- Gather data, observe patterns, create insights and suggest process improvements
- Implement different process improvements with the help from other program managers and other stakeholders
- Understand the importance of communication and openness in team and to be able to create that atmosphere within the team
- Generate weekly reports and share with stakeholders
**What Will You Need**:
- At Least 3 years of experience of working as program manager or software delivery manager or scrum master
- Excellent communication, presentation skills
- Passionate to drive team towards goal even when they are not reporting to you
- Excellent command to identify and mitigate potential risks to deliveries
- Familiar with identify data points, gather data and derive insights from the data
- A wizard to be the binding factor in team and motivate them to deliver
- About the Team
Our Program Management Team is stationed solely in Indonesia. It’s our job to ensure that all projects under Commerce Enablement run seamlessly. The gist of our role is to be there when your team needs you. Be it by removing a roadblock or reminding them about upcoming deadlines or by identifying risks in advance and mitigating them together. We understand the overall release cycle and coordinate the entire release process to make sure it goes smoothly.
The technical team consists of people with different expertise, background and nationality. We as program managers bring the unity in diversity and motivate the team to function as one. But do not get intimidated by the role, we also enjoy fun times with the team during retros, lunch and games
**About Gojek**
Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
**Our Mission**: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.
As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.
Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.
**About GoTo Financial**
GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.
GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.
Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
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