IT Support Engineer

1 week ago


Jakarta, Indonesia TikTok Full time

Job description

The IT Support Engineer will interface daily with other technical staff, and work on assignments and delivering services to end-users. The incumbent will work closely with all users and management for issue resolutions, monitoring of our corporate IT infrastructure and drive service improvement to assist in its growth. May be assigned to lead initiatives/projects to drive technology improvement and user satisfaction as required.

Experience Level:
3 + years work experience in Computer Science or relevant.

Mandatory requirement:

- Fundamental understanding of IT concepts regarding hardware and software, networking, data storage, data backups, and monitoring.
- Excellent communication skills (At least reading) in English
- Good problem-solving skills, ability to troubleshoot and resolve issues without unnecessary escalation to higher levels of support.
- Team player with collaborative mindset, able to consider the “big picture” during decision making process.
- Ability to follow written and verbal instructions, willingness to learn and develop in both areas of technical and soft skills.
- Core competency with Mac OS and Microsoft Windows and Familiarity with data backup concepts and systems
- Good understanding of common PC & Mac hardware components and connections.
- Good understanding of Network Protocols (TCP/IP/UDP/ICMP etc.)

Desired Skills:
- Working knowledge of Conference Technology, Audio Visual.
- Working knowledge with 1 or more ITSM ticketing system.
- Working knowledge of Service Knowledge Management System.
- Working knowledge of Mobile device management and support.

**Salary**: Rp8,551,062 - Rp15,227,360 per month

Ability to commute/relocate:

- Jakarta: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- IT Support: 1 year (required)
- Mac OS: 1 year (preferred)
- Networking: 1 year (preferred)

**Language**:

- English (required)


  • Support Engineer

    3 days ago


    Jakarta, Indonesia Kartu Prakerja Full time

    Kartu Prakerja is Indonesia’s premier and end-to-end digital, skill development program. The program aims to complement and fill the gaps in education and vocational training institutions in order to meet future skills demands. Since April 2020, Kartu Prakerja has successfully helped 16.42 million effective beneficiaries in 514 regencies/cities in...

  • IT Support

    7 days ago


    Jakarta, Indonesia IT Help Desk Indonesia Full time

    Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...


  • Jakarta, Indonesia PT Control Systems Arena Para Nusa Full time

    Engineer to perform Sales support, Maintenance, and Services. - Conduct Service of Field Measurement Product such Pressure, Level, Temperature and Flow Transmitter, Testing (IFAT and FAT) and Functionally test, Configure and Calibration, Installation, and Commissioning. - Conducts Service of Final Element Product such Body Valve, Actuators, Pressure Safety...


  • Jakarta, Indonesia ABB Full time

    **Technical Support Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Jakarta, Indonesia AMK Technology Sdn Bhd Full time

    Job Description: Responsibilities: As an Application Support Engineer, you will be responsible for acting as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with...

  • IT Support

    1 week ago


    Jakarta, Indonesia Aero Systems Indonesia Full time

    Provides desktop support to end-users in various OS platform Track/report support issues through a ticketing system Responsible for setup, configuration, and delivery of workstations Setup new user accounts in the service directory (Active Directory, LDAP) Support mobile devices related to office purposes Provide support for digital imaging, fax, and...

  • IT Support Engineer

    6 days ago


    Jakarta, Indonesia TikTok Full time

    Job description The IT Support Engineer will interface daily with other technical staff, and work on assignments and delivering services to end-users. The incumbent will work closely with all users and management for issue resolutions, monitoring of our corporate IT infrastructure and drive service improvement to assist in its growth. May be assigned to...

  • IT Support Engineer

    3 days ago


    Jakarta, Indonesia Elabram Systems Full time

    Create and manage the infrastructure support JIRA tickets, ensuring all tickets are resolved/fulfilled within SLA and customer satisfaction targets and other KPIs are achieved - Support IMAC (Install, Move, Add and Change) requests from staff - Hardware and software purchase request (quotation, paperwork, tracking, etc) - IT asset management (setup,...


  • Jakarta, Jakarta, Indonesia Talent Hunts Indonesia Full time

    Talent Hunts Indonesia is looking for an IT Infrastructure Support Engineer to help us maintain the highest level of service quality for our clients. In this role, you will be responsible for monitoring and optimizing our client operations to ensure smooth functioning of our services, systems, and processes.Responsibilities:Monitoring Event Management in the...


  • Jakarta, Indonesia 8x8, Inc. Full time

    We are looking for a Technical Support Engineer to take part in the daily operations of our communications platform. You will be part of the Customer Support & Operations team, responsible for the technical support and monitoring of our real-time, cloud-based infrastructure. You will become part of our 24/7 shift schedule to ensure around the clock,...


  • Jakarta, Indonesia Danfoss Full time

    Requisition ID: 34902- Job Location(s): Jakarta, IDDanfoss Power Solution is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. We are in search of Technical Support Engineer. This position...

  • Engineer Support

    1 week ago


    Jakarta, Indonesia PT Sudi Jaya Globalindo Full time

    Engineer Support - Pendidikan mínimal D3, semua jurusan - Berusia maksimal 26 tahun - Fresh graduate welcome to apply - Menguasai komputer (MS. Office, terutama Excel dan Spreadsheet) - Memiliki kemampuan komunikasi yang baik - Mampu berbahasa inggris menjadi nilai plus - Mempunyai SIM C (SIM A menjadi nilai plus) - Memiliki kemampuan menganalisa data -...


  • Jakarta, Indonesia Rumah Sakit Setia Mitra Full time

    **IT Support/Network Engineer/IT Infra** - Pria - Berijazah D3 Teknik Informatika Usia maksimal 27 th - Kualifikasi :


  • Jakarta, Indonesia PT Equnix Business Solutions Full time

    Company Description **Equnix Business Solutions** (Equnix) is an IT Solution Provider delivering alternative solutions for Corporations to achieve more resilience and independence in IT. Our solution is based on research and heavily uses Open-source software, especially in IT Infrastructure such as RDBMS, OS, Network, Filesystem, Security, etc. We strive to...

  • IT Support

    2 weeks ago


    Jakarta, Indonesia Mitra Integrasi Informatika Full time

    **Kualifikasi Engineer**: - Minimal D3 - Pengalaman mínimal 3 (tiga) tahun di bidang IT Support/Desktop Support **Tugas Engineer**: - Support End User dan Hardware rental unit- - Melakukan alokasi dan pendataan perangkat- - Melakukan setting, konfigurasi, perawatan, perbaikan dan instalasi/upgrade perangkat lunak, sistem atau sebagian sistem- - Melakukan...

  • IT Support Engineer

    4 days ago


    Jakarta, Indonesia NTT INDONESIA TECHNOLOGY Full time

    Set Up and installation software Update patches, using software distribution tools Provide helpdesk support and resolve problems to the end user’s satisfaction Utilize and maintain the helpdesk tracking software Assist with on boarding of new users Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional...


  • Jakarta, Indonesia Tech Titan Sdn Bhd Full time

    **Responsibilities**: - Flexible to accommodate urgent customer needs over weekends and public holidays - Perform tasks such as issues, deploying products, collecting artefacts for debugging - Provide high quality technical support by helping customers resolve issues including explaining usage, debugging failures, pinpointing problems, implementing...


  • Jakarta, Indonesia PT Asri Utama IP&S Full time

    Technical Operation Support Engineer - Relevant Oil & Gas / Engineering Master's or bachelor's degree from reputable university. - 10+ years' experience in relevant Maintenance Engineering and Operation Readiness Assurance at upstream oil and gas facilities is a must - Previous experience with Maintenance Management or technical experience. - A good...

  • Support Engineer

    1 week ago


    Jakarta, Indonesia Coda Payments Full time

    **What we do** **About Coda Technology** At Coda, we operate a high-volume payments and e-commerce business, and we’re expanding rapidly. We need to build high-scale, distributed systems that can gracefully handle massive spikes in traffic. We also have an ambitious feature roadmap, so using state of the art tools to automate our development lifecycle is...

  • Project Engineer

    2 days ago


    Jakarta, Indonesia Asia Outsourcing Services Full time

    Our client a Leading Banking in Indonesia is currently looking for vacancies for the following positions: PROJECT ENGINEER / IT SUPPORT Placement : Jakarta Job Scoops: - Ensuring all computer devices and components can be used - Ensure all computers and supporters are connected to the network - Store backup data on the computer used by the user - Store...