IT Application Support Analyst

Application support is responsible to analyst assess problems Actively problem-solving the issues as they arise Inform developers of these support requests. Keeping a record of any issues, problems, or bugs, usually within a database. Have Strong communication skill, especially verbal / English active. **Able to work earlier than local business hours**:...

Identifying and assessing problems Troubleshooting and solving existing problems Providing on-call support Act as a consultant/advisor to others analysts Working with cross-functional teams Maintaining records and writing reports Create and maintain comprehensive project documentation Conduct, analyze and review requirements gathering from...

CODE.ID was previously a business unit of INTEGRASI, a system integrator that also provided software services established in 1999. In 2014, CODE.ID becomes an independently run company which currently has around 100 passionate developers with a myriad numbers of skill sets. CODE.ID has been established since 1999 and became a publicly listed company in...

The IT Business Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business...

Conduct business and user requirement analysis and gain in-dept knowledge of business process - Coordinate among business user and developer team in software development process **Qualification**: - Minimum Bachelor Degree in Information System - Experience minimum 1 year as a system analyst - Can work independently and under pressure - Knowledge in **SQL...

Support for the IT Application. Ensuring the Application system servers are working optimally. Perform the testing & troubleshooting for any bugs or improvements. Perform system development/programming. Responsible for communicating with users, regulators and other. stakeholders and reporting on status when the service has been restored. Minimum 1 year...

Instalasi dan update software (Windows, Ms. Office, Antivirus, dll) - Troubleshoot dan support ERP SAP Business One dan Bitrix - Pengembangan database query sesuai kebutuhan user - Custom report menggunakan Crystal Reports **Kualifikasi**: - Pendidikan S1/D3 Sistem Informasi atau Teknik Informatika - Pengalaman 1-2 tahun sebagai IT Application Support /...

Act as first level support for multiple internal facing and external facing Applications - Coordinate with L1 Ticket Dispatcher for latest update of ticket status information - Perform daily checklist and sanity test - Support ad-hoc LV activities for related Change Requests - Prepare regular report and documentation where required - Minimum Qualifications:...

**Who are WebBeds?** WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences. Our Products range from a Retail Online...

**Application Support - Middle** - Qualification: - Minimum 2 years experience as Application Support - Have critical & analytical thinking - Assertive / actively communicate - Self driven - Basic SQL skill - Familiar with Agile development and product management - Able to communicate and writing in English - Similar with DevOps Management (Pull and...

**Responsibilities**: - Escalate unsettled issues to respective level support/developers to ensure all issues are all managed. - Support user to analyzing the issue in the front line. - Update issue tracker and ensure all issues are solve within respective SLA. - Update and manage FAQ for quicker problem solving. **Key Requirements**: - Bachelor Degree,...

PT ALTO Network (Djarum Group), founded in 1993, is a financial technology company on providing total banking and payment solutions for Indonesia transaction ecosystems. ALTO is one of the 4 Licensed Lembaga Switchings in Indonesia and part of the Gerbang Pembayaran National (GPN). Today, ALTO aims to be the national leader in payment solutions using the...

IT Application Support - The positions are supporting hybrid working environment in South Jakarta. "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran...

WebBeds is seeking an experienced and talented IT Application Support & Platform Support to join the WebBeds Connectivity & Platform Support. As an IT Application Support you will participate directly with our Partners when they require assistance with their integration and help internal users of our web interfaces. You will work closely with our Commercial...

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

Application Support - All placement : DKI Jakarta "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be aware of the Fraud...

Melakukan pengecekan harian dan follow up ke pihak terkait dari setiap request yang masuk dari user melalui sistem Mostrans - Melakukan pengusulan sampai implementasi terkait inovasi support untuk bisa menyelesaikan tiket support yang bersifat repetitif - Memastikan inovasi support solved sampai ke UAT dan live production Inisiatif research untuk...

Application Support - Berpengalaman lebih diutamakan - Teliti, bekerja keras, jujur, disiplin, bertanggung jawab - Memiliki komitmen pada pekerjaan "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk...

As IT Application Support you will need to: - Ensuring the core banking system servers are working optimally. - Perform analysis, provide recommendations and solutions to user regarding the problems in real time. - Work together and good coordination with team and vendors to optimize solving the problems. - Responsible for communicating, analyzing,...

PT. Metrodata Electronics Tbk, which also known as Metrodata Group, is the leading information communication technology (ICT) companies in Indonesia. On 14 February 1990, Metrodata Group launched its Initial Public Offering on the Indonesia Stock Exchange (IDX - MTDL) to raise funds for investment and working capital as well to allow public participation in...