Application Support

Support for the IT Application. Ensuring the Application system servers are working optimally. Perform the testing & troubleshooting for any bugs or improvements. Perform system development/programming. Responsible for communicating with users, regulators and other. stakeholders and reporting on status when the service has been restored. Minimum 1 year...

Act as first level support for multiple internal facing and external facing Applications - Coordinate with L1 Ticket Dispatcher for latest update of ticket status information - Perform daily checklist and sanity test - Support ad-hoc LV activities for related Change Requests - Prepare regular report and documentation where required - Minimum Qualifications:...

**Responsibilities**: - Escalate unsettled issues to respective level support/developers to ensure all issues are all managed. - Support user to analyzing the issue in the front line. - Update issue tracker and ensure all issues are solve within respective SLA. - Update and manage FAQ for quicker problem solving. **Key Requirements**: - Bachelor Degree,...

**Application Support - Middle** - Qualification: - Minimum 2 years experience as Application Support - Have critical & analytical thinking - Assertive / actively communicate - Self driven - Basic SQL skill - Familiar with Agile development and product management - Able to communicate and writing in English - Similar with DevOps Management (Pull and...

PT ALTO Network (Djarum Group), founded in 1993, is a financial technology company on providing total banking and payment solutions for Indonesia transaction ecosystems. ALTO is one of the 4 Licensed Lembaga Switchings in Indonesia and part of the Gerbang Pembayaran National (GPN). Today, ALTO aims to be the national leader in payment solutions using the...

IT Application Support - The positions are supporting hybrid working environment in South Jakarta. "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran...

WebBeds is seeking an experienced and talented IT Application Support & Platform Support to join the WebBeds Connectivity & Platform Support. As an IT Application Support you will participate directly with our Partners when they require assistance with their integration and help internal users of our web interfaces. You will work closely with our Commercial...

Application Support - All placement : DKI Jakarta "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be aware of the Fraud...

Melakukan pengecekan harian dan follow up ke pihak terkait dari setiap request yang masuk dari user melalui sistem Mostrans - Melakukan pengusulan sampai implementasi terkait inovasi support untuk bisa menyelesaikan tiket support yang bersifat repetitif - Memastikan inovasi support solved sampai ke UAT dan live production Inisiatif research untuk...

Application Support - Berpengalaman lebih diutamakan - Teliti, bekerja keras, jujur, disiplin, bertanggung jawab - Memiliki komitmen pada pekerjaan "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk...

As IT Application Support you will need to: - Ensuring the core banking system servers are working optimally. - Perform analysis, provide recommendations and solutions to user regarding the problems in real time. - Work together and good coordination with team and vendors to optimize solving the problems. - Responsible for communicating, analyzing,...

CODE.ID was previously a business unit of INTEGRASI, a system integrator that also provided software services established in 1999. In 2014, CODE.ID becomes an independently run company which currently has around 100 passionate developers with a myriad numbers of skill sets. CODE.ID has been established since 1999 and became a publicly listed company in...

PT. Metrodata Electronics Tbk, which also known as Metrodata Group, is the leading information communication technology (ICT) companies in Indonesia. On 14 February 1990, Metrodata Group launched its Initial Public Offering on the Indonesia Stock Exchange (IDX - MTDL) to raise funds for investment and working capital as well to allow public participation in...

**Tugas & Tanggung Jawab**: - Melakukan monitoring terkait aplikasi ERP yang digunakan perusahaan (SAP) dan melakukan tindakan pencegahan terhadap bugs, system down atau errors. - Berkoordinasi dengan consultant SAP system apabila terdapat bugs, atau terjadi system down dan error pada aplikasi SAP. - Melakukan tindakan pencegahan maupun perbaikan sistem POS...

**Why Kyndryl** Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : IT Application Support...

Job Description: - Responsible for supporting & delivering the Sales Force Automation (SFA) Application for Users - Analyze & understand systems processes and business requirements and translate them to system design - Create & execute design specification, documentation, testing and implementation - Support and advises users in implementation of new...

The Bank was established on 27 April 1971 under the name of PT Bank Pasar Pagi Madju. In line with the change in its status from a retail banking to a commercial bank in 1989, the Bank’s name was changed into PT Bank Bintang Manunggal (Bank Bima). This status change had a positive impact on the Bank’s performance and succeeded in attracting Hana...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Senior IT Application Support...

**Application Support Leader** - Mengikuti Kegiatan harian yang diadakan di TMMIN & Update hasil dari kegiatan tersebuk tim helpdesk - Mengontrol ticketing & assigment yang masuk ke dalam team helpdesk - Melakukan follow up eskalasi ke tim ISTD bersama L2 jika diperlukan - Mengontrol Issue yang masuk berdasarkan Channel yang sudah disepakati - Melakukan...