Customer Care Incident Respond

Persyaratan S1 - Psychology with minimum 2.75 GPA English & Bahasa proficiency with both clear articulation and written are mandatory. Open for fresh graduate with skills to communicate with empathy, volunteer in social/humanitarian activity would be an advantage. Excited with Customer Service role, Accustomed in working with target and in a fast-pace...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. RESPONSIBILITIES - Assist in triaging security alerts and...

Customer Service to join with the Incident Response (IR) Team, specifically to support in staying ahead of any risk that might occur during the incident - Provide excellent customer service to our consumer and partners base **Requirement**: - **Bachelor Degree - Psychology, with minimum GPA 2.75.**: - _**English proficiency is mandatory**_ - _Open for...

**Requirement**: - **Bachelor Degree - Psychology, with minimum GPA 2.75.**: - _**English proficiency is mandatory**_ - _Open for fresh graduate with skills to communicate with empathy, volunteer in social/humanitarian activity would be an advantage_. - Excited with Customer Service role, working with target and in a fast-pace environment - Fast & Accurate...

Follow up with customers, provide feedback based on decided Service Quality Standard to Ensure customer satisfaction and provide professional customer support. Give Respond, Proceed & Monitor customer queries, track progress of solvency, route, and redirect problems appear to correct resources to follow up the queries accurately & based on service quality...

**Responsibilities**: - Report to Senior Manager to facilitate all phases in the incident response lifecycle - Involve in various incident prevention projects to improve Security posture Preparation - Understand different regulatory and compliance requirements like critical time to report, escalation flows, etc. - Take part in self-assessment exercises...

Assisting and responding to customer enquiry / complaints via multiple communication channels. Analyse cases and provide the best solution to customers. Maintaining High quality of service, ensuring customer satisfaction and meeting company SLA. Becoming a company representative and maintaining the company's reputation by providing an excellent...

COMPANY DESCRIPTION If you are intellectually curious by nature, and believe in the power of technology to change peoples' lives, we would love to have a conversation with you. DESIGNATION : Incident Investigator / Forensic Investigator / Threat Investigator RESPONSIBILITIES- Analyse cyber threats - Propose mitigation techniques and countermeasures -...

Incident Response Customer Support (Psychology Graduate) We’re currently assisting our client, A Multinational Technology Company to find talents to be part of their Incident Response Team. The role requires education background in Psychology (S1). This is different than customer support in general sense, as they will be specialized to incident response...

Have an experience as a customer service - Customer Service to join with the Incident Response (IR) Team specifically to support in staying ahead of any risk that might occur during the incident. **Job Type**: Contract Pay: Rp5,200,000 per month Ability to commute/relocate: - Jakarta: Reliably commute or planning to relocate before starting work...

Hi, We’re currently assisting our client, A Multinational Technology Company to find talents to be part of their Incident Response Team in South Jakarta. Position: Incindent Response Customer Support (Psychology Graduate) The role requires education background in Psychology (S1). This is different than customer support in general sense, as they will be...

**Criterias & Requirements**: - S1 Psychology with minimum 2.75 GPA (fresh grad with passion in customer care are welcome to apply) - English & Bahasa proficiency with both clear articulation and written are mandatory. - Open for fresh graduate with skills to communicate with empathy, volunteer in social/humanitarian - activity would be an advantage. -...

Incident Response Customer Support (Psychology Graduate) We’re currently assisting our client, A Multinational Technology Company to find talents to be part of their Incident Response Team. 1. Bachelor's degree in Psychology (S1), with minimum 2.75 GPA 2. English proficiency is mandatory, in speaking, listening, and writing. 3. Open for fresh graduate...

Dibutuhkan Resepsionis untuk lokasi di Pancoran, Jakarta Selatan, kualifikasi: - Pria / Wanita - Usia maks. 30 tahun - Good looking - Good Communication skill - Tinggi badan Wanita min. 160 cm - Tinggi badan Pria min. 172 cm - Berat badan proposional - Familiar dengan lingkungan Mall - Dapat mengoperasikan ms. Office (Word, Excel, dll) - Pengalaman Customer...

Kualifikasi: - Wanita - Usia Max 30 tahun - Min Pendidikan SMK/D3 Pemasaran - Berpengalaman di bidang customer care/service min 1 tahun - Cekatan, Jujur dan bertanggung jawab Jobsdesc: - Handling customer - memberikan informasi yang jelas mengenai ketersediaan produk kepada customer - Menerima komplain, follow up dan menyelesaikan komplain customer Jenis...

Kualifikasi: - Pria/ Wanita - Usia Max 30 tahun - Min Pendidikan SMK/D3 Pemasaran - Berpengalaman di bidang customer care/service min 1 tahun - Cekatan, Jujur dan bertanggung jawab Jobsdesc: - Handling customer - memberikan informasi yang jelas mengenai ketersediaan produk kepada customer - Menerima komplain, follow up dan menyelesaikan komplain...

Kualifikasi: - Pria/ Wanita - Usia Max 30 tahun - Pendidikan D3 Pemasaran - Berpengalaman di bidang customer care/service min 1-2 tahun - Cekatan, Jujur dan bertanggung jawab Jobsdesc: - Handling customer - memberikan informasi yang jelas mengenai ketersediaan produk kepada customer - Menerima komplain, follow up dan menyelesaikan komplain customer Jenis...

Memperbaharui data internal dengan informasi tentang progress pemesanan pelanggan. - Menginput data estimasi transaksi setiap pelanggan yang sudah melakukan pemesanan pada data di jadwal. - Memastikan data pelanggan yang sudah melakukan pemesanan sudah di input pada data jadwal. - Melayani dan menjawab pertanyaan customer tentang produk atau layanan yang...

**Kualifikasi**: - Wanita, Maksimal Usia 26 Tahun - Pendidikan Min D3 / S1 - Pengalaman dalam call centre / customer - Spesialist handling complain customer - Memiliki kemampuan bahasa inggris - Komunikatif / pandai berkomunikasi - Sabar, antusias, empati **Tugas dan Tanggung Jawab**: - Handle call centre untuk customer complaint / PFS Care - Handle...

You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence.** Your Role**:You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure customer...