E-commerce Executive for Webstore

2 months ago


Bandung, Indonesia Torch.id Full time

Job Overview:
Job Role:

- Update Global Stock (Excel File): Regularly update and maintain the stock in an Excel file, ensure data accuracy and consistency across all inventory records.
- Update PCA Stock: Monitor and update the stock levels for PCA, ensure real-time accuracy and availability of stock information.
- List Order Data and Reconcile Items: Compile and organize order data from webstore, perform item reconciliation to ensure all orders are accurately accounted for.
- Follow Up on PCA Shipments:Track and follow up on shipments for PCA to ensure timely delivery, resolve any shipping issues or delays in coordination with the logistics team.
- Fulfill PCA Orders: Process and fulfill orders for PCA, ensuring accuracy and efficiency.
- Reconcile Orders: Conduct regular order reconciliations to ensure all transactions are properly recorded, identify and resolve discrepancies in orders and inventory.
- Ensure Stock Accuracy in Store and ERP for All Offline Stores: Verify and ensure stock accuracy in both physical stores and the ERP system, conduct regular audits to maintain accurate inventory records.
- Update Stock and Adjust Prices: Manage stock updates and price adjustments, coordinate with the pricing team to implement changes effectively.
- Resolve SI (Stock Information) Problems: Identify and resolve issues related to stock information discrepancies, collaborate with the IT and operations teams to troubleshoot and fix problems.
- Coordinate with Customer Service Regarding Stock and Products: Act as a liaison between the inventory management team and customer service, provide accurate stock and product information to customer service representatives.
- Create Employee Advance for Vendor Courier: Process and manage employee advances for vendor courier services, ensure timely and accurate financial transactions related to courier services.
- Coordination with Vendors: Maintain regular communication with vendors to ensure smooth operations, address any vendor-related issues promptly and effectively.
- Evaluate Vendor Performance: Monitor and evaluate the performance of vendors based on key metrics, provide feedback and recommendations for improvement.
- Optimize Shipping Costs: Analyze and optimize shipping costs to ensure cost-effective logistics, negotiate with vendors to secure the best possible rates for shipping.
- A bachelor's degree in marketing, e-commerce, business administration, or a related field from a reputable university with min. GPA of 3.00/4.00.
- Min. 1 year of experience in e-commerce, digital marketing, or online retail management is highly valuable.
- Proficiency in e-commerce platforms (e.g., Shopify, Magento, WooCommerce), content management systems, and analytics tools.
- Strong analytical skills to interpret e-commerce/webstore metrics and make data driven decisions.
- A focus on providing an exceptional online shopping experience for customers.
- Effective project management skills to oversee multiple aspects of e-commerce operations.
- A keen eye for detail to ensure accuracy in product listings, pricing, and content.
- The ability to adapt to changing e-commerce trends and technologies.


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