Associate, Partner Engagement
13 hours ago
**Job Description**:
**Life at Grab**
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
**Get to know the Team**
The East Java team is a longstanding team responsible for growing demand and securing supply on East Java. We make an impact by maintaining and growing specific customer segments on Grab Transport and Delivery Services. Our team is made up of an operational team, a project management team and a data analytics team. If you are looking for an environment full of rewarding learning, then you should join our team
**Get to know the Role**
**The Day-to-Day Activities**:
- You lead a team to maintain and initiate a good relationship with Grab driver community through offline channels
- You responsible in supply stability within Greater Surabaya area
- You need to expand the 4W and 2W driver community in order to improve their engagement with Grab
- You plan, do, check, action (PDCA) for supply initiatives in order to improve driver partners service quality
- You will lead daily operational in Supply Management including and not limited to partner acquisition, investigate, educate driver partners
**The Must-Haves**:
- You have Heart, Hunger, Honor and Humility
- You have a very good communication skill with proven experiences
- You are an experienced Microsoft Excel/Google Sheet user so you can get insight from data
- You can manage and lead a project that has a significant impact on the organization
- You are knowledgeable of online transport and delivery business
**The Nice-to-Haves**:
- You have experience with managing a Community of a specific customer segment
- You able to plan and execute project that tackle important problem of the organization from scratch
- You have experience for public speaking in offline and online forum
**Our Commitment**
We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.
**About Grab**
Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.
**Join us today to drive Southeast Asia forward, together.
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