Regional Analytics Manager

1 day ago

Surabaya, Indonesia GO-JEK Full time

**About the Role**

As our Regional Analytics Manager, you’ll play a crucial role in analyzing all available data in your respective region for the business to utilize in deciding their next steps. Working in a fluid, fast-paced environment, where the latest cutting-edge software technologies are at your disposal, you’ll research and analyze local insights and current user trends to create robust business reports that will improve the overall transactions and GMV in the region. Your work will also provide the necessary data and insights for our local teams to further their experimentations and better optimize their products and services to regional preferences and needs.

**What You Will Do**:

- Create detailed business analysis, outline the problems, opportunities and solutions for the business
- Create the dashboard metric and monitor the company performance
- Manage region monthly reports for HQ Meeting
- Monitor supply and demand in the region and creating innovative improvement

**What You Will Need**:

- A Bachelor’s degree with a GPA of at least 3.2 (or equivalent academic standing), preferably majoring in Business Analytics
- At least 4 years of work experience in Business Analytics, Business Intelligence, or Business Excellence
- Strong project management skills in order to enhance the collaboration between regional and district team in achieving regional targets
- Solid experience in handling analytical SQL, Tableau, Java and/or other programming languages
- Ability to manage and monitor business analytics processes, such as utilizing data to provide recommendations, devise initiatives, and problem-solve
- Ability to mentor and relay information about business analytics to your team

**About the Team**

Our regional team has one main goal: to strengthen our market share in the Southeast Asian market and continuously enhance our business in the region - where strategy meets local insights. Specifically, we keep a holistic perspective of Gojek regional, striving to understand the region’s issues and devising actionable solutions accordingly. Some of our daily tasks include monitoring regional metrics and devising initiatives to solve the issues within the Operations, Sales, and Marketing domains. We work with internal stakeholders (Product Management and cross-functional teams) and external stakeholders (users and partners) through Zoom calls (30%), WhatsApp (30%), Asana, and Slack (40%).

One of the biggest challenges our team has had to face has undoubtedly been maintaining a high level of engagement amidst the COVID-19 pandemic with our three core segments: our driver-partners, merchant-partners, and customers. To ensure our ties with all three parties remain strong, we’ve introduced online meet-ups and forums with our partners where they can only discuss their questions, concerns, and experiences directly with our team. We’ve also been ramping up our communications channels to streamline engagement with our customers, with a special focus on emphasizing the various health and safety measures implemented. Currently, our team has been busy working on a project regarding driver-partner supply reliability, as well as another project surrounding & enhancing user monthly transactions.

While our team is based all over Central West Java, we’re bonded by our desire to see our driver-partners, merchant-partners, and customers flourish in their respective domains and our passion for utilizing smart technology to bring efficiency into the lives of millions. Off-hours, you’d probably find us chatting all about travel destinations (we can’t wait to travel once it’s safe to do so), catching up on the latest K-dramas, or finding the best spots to eat in town.

**About Gojek**

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

**Our Mission**: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.

Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.

**About GoTo Financial**

GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo

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