
Customer Quality
6 days ago
**Your Profile**:
- Chemical engineering or industrial engineering degree
- Min. of 3 years of vocational experience in Q-HSE
- MS Office, good command of the English language, SAP knowledge desirable
- Understanding and capable to implement root cause analysis technique for effective problem solving
- Clear understanding about the quality requirements and expectation of the customers
- Knowledge and understand about the ISO 9001 & ISO 15378 requirements
- Knowledge and understand about the ISO 14001 & ISO 45001 requirements
- Able to carry out hazard identification and EHS risks assessment as well as identification and assessment of environmental aspects of environmental impacts
**Your Contribution**:
- To handle customer complaint following global rules
- To implement and follow up Corrective Action Preventive Action (CAPA) system related with Customer Relationship Management (CRM) following global standard
- To prepare and evaluate quality agreement with customers
- To define and control implementation of customer special requirements
- To control cost of non-quality in order to reach defined target
- To prepare quality department monthly report
- To prepare all required data and trending analysis report for customer feedback
- To organize and lead the discussion, workshop with respective department related with customer feedback.
- To monitor and coordinate daily job related with design and specification, supplier development with subordinates and supplier audit with purchasing.
- If necessary, discuss with customer (visit or telco) related with customer feedback and Acceptable Quality Level (AQL).
- Represent Quality as Lead Auditor when performing supplier audit
- Responsibility for the integrated management system for safety, security, health and environment (EHS) and compliance to certification requisites
- Responsibility for occupational safety, health, security and environmental protection
- To promote the industrial safety and hygiene on all levels of the plant
- To develop actions for environmental protection with the goal of preventing and minimizing production impact on the environment
- To drive the process for security and health management (especially the "Zero Accidents" program) for employees on site in order to prevent accidents and minimize risks at work
- To conduct EHS orientation and retraining
- To organize and maintain pest control management together with subcontractor
- To conduct internal audit in the company
**Your Benefits**:
- Motivated and committed employees are essential to the success of our company. We offer you a career with variety and creative freedom in a cooperative work environment. Your innovative ideas are the foundation for our success as a leading technology group.
**Please feel free to contact us**:
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