IT Business Support
4 months ago
**Background & Skills**:
- Install & configure hardware, software, or upgrade PCs & laptops, networks, printers & scanners, IP phones, attendance machines, mail system, ticketing system and CCTV.
- Good knowledge and experience in maintaining and troubleshooting Windows 7/8/10 and macOS.
- Experience with microsoft office family
- Basic knowledge and experience in LAN & WIFI connectivity, including LAN cable crimping.
**Qualities**:
- Team-oriented, caring, good attitude and helpful to general users
- Good coordination and communication skills with internal & external user
- Strong problem solving skills
- Responsible on operational business support as daily task
- Responding in a timely manner to service system issues and requests using ticketing system
- Perform attendance system maintenance
- Perform phone system maintenance
- Perform ticketing system maintenance
- Perform live chat system maintenance
- Perform database editing
Application Deadline: 10/12/2024
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