Senior Client Manager

4 days ago

Jakarta, Indonesia Edelman Full time

The Senior Client Manager (SCM) is responsible for managing overall account team performance as it relates to client service and quality control on multiple, sizable pieces of business. S/he will understand Edelman’s various consulting processes/approaches and capabilities, including public engagement, message workshops, master narrative assignments, brand engagement and stakeholder mapping exercises and will recommend them appropriately to clients and lead teams on plan implementation.

**What you will be doing**:

- Leads research, planning and development of comprehensive Communications Marketing campaigns
- Oversees account teamwork quality and operational performance, ensuring deadline adherence, reaction to industry trends and ensuring plan execution maps to client objectives within budget
- Demonstrates writing excellence when crafting internal and client correspondence, communications plans, press materials, new business proposals, etc.
- Sets and leads media relations course, including outreach plan creation, executive thought-leadership planning, drafting of materials, event management, growth of contact network and effective pitching and training of spokespersons on speeches and presentations
- Generates original ideas for sustainable online community engagement, creates and successfully integrates them into plans, measures and evaluates them against goals
- Grows network of industry clients and participates in relevant professional organizations and networking activities that will grow Edelman’s brand recognition and own reputation
- Initiates new business process, including identifying new business opportunities and helping lead the RFP response process
- Sets achievable goals and tasks, delegates opportunities and provides resources for staff to meet their goals; consistently measures and recognizes goal-achievement
- Pushes for creative ideas; is purposeful and enterprising in problem-solving; embraces diverse trends, skills, specialties and viewpoints

**What is required of you**:

- More than five years of relevant experience in Communications Marketing and/or related fields, including research, advertising, management consulting, media or publishing as Client Manager
- Bachelor’s degree in a relevant field from an accredited college or university
- Ability to manage large projects, as well as teams, on multiple sizable accounts.
- Understands clients’ businesses and their missions, as well as their key stakeholders: consumers, employees, investors, regulators, media, vendors, partners and other businesses/organizations, etc.; able to impart this knowledge to team members
- Superior written and verbal communications skills; demonstrated ability to effectively multitask, delegate and manage assignments and accurately evaluate others’ work
- Familiar with best-practice integrated Marketing Communications tactics and tools and the ability to appropriately recommend them to executive-level clients and lead the execution of all related projects in house
- Ability to act as a daily client contact for multiple clients simultaneously
- Able to manage and inspire a team and to make sound judgments on a daily basis, knowing when to seek senior counsel

Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age’s 2019 A-List; the Holmes Report’s 2018 Global Digital Agency of the Year; and, five times, Glassdoor’s Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).

  • Senior Client Manager

    2 days ago

    Jakarta, Indonesia Landor & Fitch Full time

    **Landor & Fitch** **Jakarta** *** Landor & Fitch is hiring the next Senior Client Manager to join the Jakarta studio. Could this be you? **About Us** As a company with studios across the globe, we power up the best minds from 31 teams in over 22 countries to create a unique skillset for each client. We spark ingenuity with global creative sprints that...

  • Senior Client Relationship Manager

    7 hours ago

    Jakarta, Indonesia LRI Invest Full time

    Description The Senior Client Relationship Manager will act as the new and existing client point of contact for all queries and coordinate internal stakeholders to resolve queries with the highest level of client satisfaction. Actively managing client relationships with the client relationship team, achieving revenue targets and drive business P&L. Job...

  • Senior Associate Client Project Manager

    2 weeks ago

    Jakarta, Indonesia NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** This...

  • Senior Client Manager

    2 weeks ago

    Jakarta, Indonesia NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Client Project Manager

    4 weeks ago

    Jakarta, Indonesia NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** This...

  • Client Service Manager

    7 hours ago

    Jakarta, Indonesia PT Elabram Systems Full time

    Persyaratan **Job Qualification**: 1. Minimum Bachelor of Public Relation, Communication, and Business Management 2. Having experience as Client Service Senior Officer or Client Service Manager at least 3 years 3. Outstanding leadership abilities and excellent written and verbal communication skill in Indonesia & English language 4. Skill training and...

  • Client Project Manager

    7 hours ago

    Jakarta, Indonesia NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Client Project Manager

    4 days ago

    Jakarta, Indonesia NTT Ltd Full time

    In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously...

  • Client Manager

    5 days ago

    Jakarta, Indonesia NTT INDONESIA TECHNOLOGY Full time

    Client ownership and relationship builder Take primary responsibility for the client and act as internal client owner within assigned accounts Manage and grow relationships to drive expansion and renewals across all solutions and services Responsible for client solution penetration and education, account monitoring and portfolio reporting, and issue...

  • Client Service Manager

    7 hours ago

    Jakarta, Indonesia PT Elabram Systems Full time

    Job Responsibilities: Overseeing the Operational teams 1. Training and managing CS 2. Setting customer satisfaction targets and working with the team to meet targets consistently 3. Monitoring Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs 4. Focusing and planning customer...

  • Senior/client Executive, PR

    7 hours ago

    Jakarta, Indonesia PRecious Communications Pte Ltd Full time

    DESCRIPTION:In this role, you will be working closely with our client services and leadership team by advising and implementing cutting-edge PR & Digital programmes across the fast-paced B2B / technology / start-up space. Overall, we would want you to grow your career alongside the award-winning PRecious Team and our clients based on your ambition to be at...

  • Senior/client Executive, PR

    7 hours ago

    Jakarta, Indonesia PRecious Communications Pte. Ltd. Full time

    In this role, you will be working closely with our client services and leadership team by advising and implementing cutting-edge PR & Digital programmes across the fast-paced B2B / technology / start-up space. Overall, we would want you to grow your career alongside the award-winning PRecious Team and our clients based on your ambition to be at the forefront...

  • Client Delivery Manager

    3 days ago

    Jakarta, Indonesia NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Senior Director of Client Engagement

    22 hours ago

    Jakarta, Jakarta, Indonesia MCG Talent Full time

    Business Development Opportunity - MCG TalentMCG Talent, a reputable public affairs consultancy, seeks a seasoned professional to spearhead the expansion of their regional business operations in Asia-Pacific as the Director of Client Services & Growth. In this pivotal role, you will collaborate closely with APAC and global leads to drive strategic...

  • Senior Manager, Sales

    3 weeks ago

    Jakarta, Indonesia NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

  • Client Relationship Manager

    1 day ago

    Jakarta, Jakarta, Indonesia PT Impact Teaching Center Full time

    Job Title: Senior Sales Strategy ManagerJob Summary: We are seeking a highly motivated and results-driven Program Consultant Team Leader to lead our sales team. The ideal candidate will have a proven track record in sales leadership, excellent communication skills, and a passion for delivering exceptional customer experiences.Responsibilities:Develop and...

  • Client Project Manager

    6 days ago

    Jakarta, Indonesia NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Client Services Director

    5 days ago

    Jakarta, Jakarta, Indonesia The Trade Desk, Inc. Full time

    Job DescriptionWe are seeking a highly experienced and skilled Client Services Director to join our team at The Trade Desk, Inc. As a key member of our organization, you will be responsible for leading the partnership across our agency portfolio as a senior strategic advisor.Key Responsibilities:Grow revenues through strategic cross-selling and upselling...

  • Senior Manager, Client Service

    7 hours ago

    Jakarta, Indonesia NielsenIQ Full time

    **Job Description**: This role will be responsible for maintaining/enhancing customer relationships, responding to client queries (across RMS & CPS) via CSO, perform triage/ coordination with Global Service Center team focusing on Data pulls, reports, resolution and triaging of client queries, and driving overall client...

  • Senior Manager, Client Service

    4 weeks ago

    Jakarta, Indonesia NielsenIQ Full time

    **Job Description**: This role will be responsible for maintaining/enhancing customer relationships, responding to client queries (across RMS & CPS) via CSO, perform triage/ coordination with Global Service Center team focusing on Data pulls, reports, resolution and triaging of client queries, and driving overall client...