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Executive Housekeeper

5 months ago


Jakarta, Indonesia FAIRMONT Full time

Company Description
**Fairmont Jakarta**

Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta will feature 380 spacious guestrooms and 108 Fairmont branded suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a 1,200 square-meter ballroom.

**Job Description**:
**Executive Housekeeper**

Housekeeping plays a crucial role in delivering the five-star guest experience during guest stay at our Hotel. As the Executive Housekeeper, you will be responsible for cleanliness, orderliness and appearance of the hotel, as well as ensuring that guest rooms are made as per company brand standards.

**_ Employment will be under local contract. Open for Indonesian citizens only._**

What's in it for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

- Ensure Fairmont Hotels & Resorts core standards are implemented and audited for consistency
- Develop and update Task Checklists and Standard Operating Procedures for all shifts and positions
- Maintain all Hotel guest rooms, public areas, and heart of the house area, ensuring that the highest standards of cleanliness are met
- Hire and train Housekeeping team to ensure a successful operation
- Measure, interpret and evaluate teams working standards and correct where necessary
- Ensure effective everyday communications, including coaching and performance management
- Reviews & communicates arrival reports and VIP’s to ensure all special requirements are met or exceeded.
- Oversees group business, reviewing and ensuring details of group resumes are met and serve as a liaison with the group organizers.

**Qualifications**:
Your experience and skills include:

- Bachelor Degree in hospitality
- Minimum of 2 years management experience in Housekeeping is a requirement, preferably with a luxury hotel brand
- Working knowledge of Property Management system Opera an asset
- Proven hands on management style and ability to lead through example in all areas is essential
- Proven ability to successfully lead, train and motivate colleagues is essential
- Must be highly organized, energetic and possess the ability to get the job done
- Strong administration, problem-solving and organizational skills
- Dynamic, energetic, creative and thrives under pressure
- Working knowledge of Outlook, Word and Excel
- Previous exposure to Front Office an asset

Additional Information
**Our commitment to Diversity & Inclusion**

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**"Why work for Accor?"**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"