Executive Housekeeper

3 weeks ago

Jakarta, Indonesia Marriott International, Inc Full time

**Additional Information**
**Job Number**24190632
**Job Category**Housekeeping & Laundry
**Location**Sheraton Belitung Resort, Jalan Pantai Penarikan Dusun Timur Jaya, Sijuk Belitung, Sumatera Selatan, Indonesia, 33414
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Managing Housekeeping Operations**
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Works effectively with the Engineering department on guestroom maintenance needs.
- Supervises the property general cleaning schedule.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Communicates areas that need attention to staff and follows up to ensure understanding.
- Ensures all employees have proper supplies, equipment and uniforms.

**Managing Departmental Costs**
- Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
- Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

**Ensuring Exceptional Customer Service**
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

**Conducting Human Resources Activities**
- Participates as needed in the investigation of employee accidents.
- Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Observes service behaviors of employees and provides feedback to individuals.
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Participates in the employee performance appraisal process, providing feedback as needed.
- Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in employee progressive discipline procedures.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Executive Housekeeper

    4 weeks ago

    Jakarta, Indonesia Pollux Properties Indonesia Full time

    **We are hiring**: **EXECUTIVE HOUSEKEEPER** **Requirement**: Experience in the same position minimum 2 years at 4/5 stars hotel Good communication in Bahasa and English Good interpersonal and communication skills Love to work in a team with target oriented Self driven and high motivated Able to Join immediately Have SIM A is a...

  • Executive Housekeeper

    14 hours ago

    Jakarta, Indonesia FAIRMONT Full time

    Company Description **Hotel Overview** Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta will feature 380 spacious guestrooms and 108 Fairmont branded suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings....

  • Executive Housekeeper

    2 weeks ago

    Jakarta, Indonesia Movenpick Jakarta Pecenongan Full time

    Executive Housekeeper - Location: Pecenongan, Jakarta Pusat "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be aware of...

  • Executive Housekeeper

    2 weeks ago

    Jakarta, Indonesia Mandarin Bay Resort & Spa Full time

    Executive Housekeeper - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk...

  • Executive Housekeeper

    2 weeks ago

    Jakarta, Indonesia Trans Properti Manajemen Full time

    Executive Housekeeper - Male/Female - Min. Diploma 3 - Willing to be placed at Bekasi Accustomed to Outsourching operation "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk...

  • Asst Executive Housekeeper

    1 week ago

    Jakarta, Indonesia Millennium Hotel Sirih Jakarta Full time

    Asst Executive Housekeeper General Requirements - Hospitality professional with minimum 1 year experience in similar position at 3 or 4 star hotel - Result oriented, hard worker, good attitude & personality - Good communication skills and able to work under pressure - Have excellent organizational, interpersonal, and excellent customer service skills -...

  • Executive Housekeeper

    3 weeks ago

    Jakarta, Indonesia Menara Peninsula Hotel Full time

    Executive Housekeeper - Experience in the same position minimum 2 years at 4/5 stars hotel - Good communication in Bahasa and English - Good interpersonal and communication skills - Love to work in a team with target oriented - Self driven and high motivated - Able to Join immediately "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan...

  • Assistant Housekeeping Manager

    4 weeks ago

    Jakarta, Indonesia Hilton Full time

    Assistant Housekeeping Manager An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests. **What will I be doing?** As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing...

  • Housekeeping Admin

    4 days ago

    Jakarta, Indonesia Hilton Full time

    Housekeeping Admin With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Assistant Housekeeper

    2 weeks ago

    Jakarta, Indonesia AYANA Hospitality Full time

    As an Assistant Housekeeper at AYANA Hospitality, you will support the Housekeeping team in maintaining the standards of cleanliness and order in guest rooms and public areas. You will assist the Executive Housekeeper in supervising the housekeeping staff and ensuring that all areas of the property are presented to the highest standards. This role involves...

  • Housekeeping Admin

    4 days ago

    Jakarta, Indonesia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Housekeeping Manager

    1 week ago

    Jakarta, Indonesia Hilton Full time

    A Housekeeping Manager will support all Housekeeping and Laundry operations including the development of the Team Members within the group so to provide an exceptional experience for our Guests. **What will I be doing?** As a Housekeeping Manager, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest...

  • Executive Housekeeper

    3 weeks ago

    Jakarta, Indonesia Parkside Hotel Group Full time

    Executive Housekeeper - Palembang - Fluent in English - Diploma of University or Hotel Academy - Minimum 2 years experience for Managerial Level - Minimum 1 year experience for Supervisory Level - Indonesia citizen only "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview....

  • Executive Housekeeper

    3 weeks ago

    Jakarta, Indonesia Parkside Hotel Group Full time

    Executive Housekeeper - Jayapura - Fluent in English - Diploma of University or Hotel Academy - Minimum 2 years experience for Managerial Level - Minimum 1 year experience for Supervisory Level - Indonesia citizen only "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview....

  • Executive Housekeeper

    3 weeks ago

    Jakarta, Indonesia Parkside Hotel Group Full time

    Executive Housekeeper - Takengon - Fluent in English - Diploma of University or Hotel Academy - Minimum 2 years experience for Managerial Level - Minimum 1 year experience for Supervisory Level - Indonesia citizen only "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview....

  • Executive Housekeeper

    3 weeks ago

    Jakarta, Indonesia Parkside Hotel Group Full time

    Executive Housekeeper - Kutacane - Fluent in English - Diploma of University or Hotel Academy - Minimum 2 years experience for Managerial Level - Minimum 1 year experience for Supervisory Level - Indonesia citizen only "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview....

  • Executive Housekeeper

    3 weeks ago

    Jakarta, Indonesia Parkside Hotel Group Full time

    Executive Housekeeper - Pekalongan - Fluent in English - Diploma of University or Hotel Academy - Minimum 2 years experience for Managerial Level - Minimum 1 year experience for Supervisory Level - Indonesia citizen only "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview....

  • Housekeeping Manager

    2 weeks ago

    Jakarta, Indonesia Hilton Full time

    An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. **What will I be doing?** As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an...

  • Housekeeping Manager

    5 days ago

    Jakarta, Indonesia Hilton Full time

    Housekeeping Manager The Hilton portfolio of hotels is comprised of 19 industry leading and world-class brands, spanning more than 100 countries. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Signia, Curio Collection, DoubleTree, Tapestry Collection, Embassy Suites, Tempo,...

  • Housekeeping Manager

    4 days ago

    Jakarta, Indonesia Hilton Full time

    The Hilton portfolio of hotels is comprised of 19 industry leading and world-class brands, spanning more than 100 countries. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Signia, Curio Collection, DoubleTree, Tapestry Collection, Embassy Suites, Tempo, Motto, Hilton Garden Inn,...