Senior Director, Head of Vca, Indonesia

3 days ago

Jakarta, Indonesia Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
As Head of VCA for Indonesia, you will be leading Visa Consulting and Analytics engagements for Indonesia. In this role, you are expected to:

- Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, and Merchants and Fintech firms, by being strategically focused, optimize client performance and implement recommendations in the area of customer life cycle management, new product development and launches
- Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk and Merchant Solutions teams
- Lead and drive client conversations, business development, including executive meetings to secure strategic projects
- Develop propositions by closely working with Account Executives, promoting the solutions with external clients and, executing and delivering the consulting engagement to clients
- Enable growth and improve profitability across our clients’ payment business through portfolio management and segment expansion
- Own and deliver consulting revenue targets using Visa Consulting and Analytics service lines and practice areas, and actively manage value in kind in our client deals

This role has dual reporting to the geographic Head of VCA for IPVMC (Indonesia, Philippines, Myanmar, Vietnam and Cambodia) cluster and the Country Manager of Indonesia.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

**Qualifications**:
What you will need:

- Minimum 15 years of experience in consulting, corporate strategy, or business management
- Deep experience in retail banking, card issuing or consulting to retail banks
- Understanding of card issuers’ P & L and cardholder life cycle
- Understanding of P & L of other players in the payment ecosystem, particularly acquirers and sellers
- In-market experience and/or knowledge of local language and culture as well as regulation and industry trends
- Knowledge of emerging trends in the local payment landscape including Fintech
- Demonstrated ability to manage complex projects with excellent project management skills
- Superior analytical and problem-solving skills, logical thinker with demonstrated intellectual and analytical rigor
- Strong internal team and external client stakeholder management with a collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organization
- Storyboarding and data storytelling including strong Excel and PowerPoint skills
- Excellent presentation skills, including strong oral and written capabilities
- Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently
- Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data, make actionable recommendations, and tenacity to implement
- Strong commercial acumen, with experience in working on business/value cases that prove ROI
- Experience and proven ability to attract, hire and retain top talent

What will also help:

- MBA or equivalent education, certifications and/or business background
- Understanding of statistical analysis, machine learning, modeling, scoring schemes, etc.
- Understanding of Merchant acceptance business and/or small and medium enterprise / commercial business

Additional Information

Visa has adopted a COVID-19 vaccination policy. As a condition of employment, all employees based in the country where this job is located are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

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