Business Digital and Support Officer
2 weeks ago
Company Description
**At Bosch, we care. For you, our business, and our environment.**
Let’s turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond business. We’re independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
**Work #LikeABosch**
**Job Description**:
- Administrator for IT user and its related processes.
- Responsible for IT projects including its rollout and authorization concept. (e.g. SAP Rainbow, Easy Quote, CRM etc) including planning of timeline, coordination, support training to implementation stage.
- Ability to understand and analyze IT costs and be able to positively influence on its advantages.
- Organize new requirements and process for SAP upgrade projects.
- Coordinate, consult and collaborate with related stakeholders, from drafting of processes and requirements, testing phases up to communication both for existing process and new modules.
**Qualifications**:
- Graduates from Bachelor in **IT, Computer Science, or relevant field** is required.
- ** Three (3) to five (5) years experience **in IT support and project including SAP administration.
- At least 2 years' experience in a customer facing desk-side support/end user computing role.
- Excellent communication skills, with positive and engaging attitude.
- Experience with problem solving and IT-related troubleshooting skills in a support-oriented environment.
- Team player yet also self-directed people person with excellent communication skills.
- Posses organizational & interpersonal skills with attention to detail.
- Ability to effectively prioritize and execute tasks.
- Strong customer service orientation.
- ** Advanced language skills in Bahasa and English is a must.
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