CRM Specialist

2 days ago


Jakarta, Indonesia PT Telkomsel Ekosistem Digital Full time

**About us**

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

**What you will do but not limited to**:

- Responsible for the design, implementation, and support for managing, analyzing, and interpreting data to provide insight and support strategic business decisions.
- Ensure the customer database is correctly segmented in order to target marketing activities appropriately to retain existing customers, increasing brand loyalty, performing sales funnel, and expanding the company’s brand value.
- Collaborate with IT on defining the capabilities and driving the implementation of the required CRM infrastructure and data governance, i.e. Data standards, Data audit, Data structures, User access rights, and reporting
- Prepare asset/collateral, contents, scripts, and traffic redirection for each of our CRM programs.
- Conduct performance assessment on all CRM programs that are already executed, and provide valuable insights or lesson learned for future optimization.
- Support, collaborate, and make best-practices recommendations to all teams which use the CRM solution. Relevant stakeholders are including Marketing, Product, Tech, and Sales.

**Requirements**:

- Has 1-3 years experience working in the field of Customer Relationship Manager or Customer Lifecycle Management
- Familiarity to run complicated data sets, and find meaning behind numbers to tweak and hone multifaceted communications programs designed to drive sales.
- Organizational skills that will help to juggle competing demands between marketing, sales, customers, and management
- Commercial awareness to understand the target market and design campaigns accordingly
- Strong communication skills along with customer-oriented attitude.
- Comfortable working with multiple stakeholders internal and external


  • CRM Specialist

    9 hours ago


    Jakarta, Indonesia Rajawalinet Full time

    CRM Specialist JOB DESCRIRTION CRM SPECIALIST - Mengumpulkan informasi harian : tren transaksi complaint, request, dan informasi lainnya sehubungan dengan customer - Menyajikan informasi data pelanggan beserta dengan analisanya secara spesifik - Menginformasikan hasil Analisa kepada divisi unit yang berkaitan - Berkolaborasi dengan divisi/unit lain dalam...

  • CRM Specialist

    3 days ago


    Jakarta, Indonesia Rakamin Academy Full time

    A blasting campaign, such as a newsletter or promotion Providing key insights gleaned from the data and recommending a marketing communication approach that encourages fundamental changes in the company. Creating frameworks for statistically meaningful experimentation that will enable us to segment our market more effectively and measure the incremental...

  • CRM Analyst

    8 months ago


    Jakarta, Indonesia Stockbit Full time

    Work on ad-hoc BAU, marketing projects and assignments with the most efficient execution - Analyze data sets and weekly documentation of all retention activities on our CRM tool - Able to provide suggestions to have continuous improvement on CTR and CVR regularly - Plan and execute marketing campaigns based on the schedule created by the CRM Specialist -...


  • Jakarta, Indonesia Crypto.com Full time

    **Responsibilities**: - Collaborate with cross-functional teams (Product, Marketing, Creative, Tech) for effective GTM strategies - Assist CRM Manager in planning and executing CRM & campaign programs - Leverage customer data to drive upsell and expand user usage - Manage end-to-end segmentation, automation, optimisation, evaluation, and reporting of the...


  • Jakarta, Indonesia PT Telkomsel Ekosistem Digital Full time

    Position Overview: Key Responsibilities: 1. CRM and Customer Life-Cycle Management: - Develop and execute CRM strategies to enhance customer retention, activation, and engagement across life-cycle stages. - Analyze customer journeys to identify critical touchpoints and implement targeted interventions. - Leverage customer segmentation to deliver...

  • CRM Executive

    7 months ago


    Jakarta, Indonesia 99 Group Full time

    **About us** We are looking for an experienced **CRM Executive **to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **What you'll do**: - Nurturing leads and user lifecycle through Marketing Automation tools - Develop...


  • Jakarta, Indonesia Zenius Education Full time

    The person would be responsible for end to end customer engagement & retention campaigns Experiment across the whole engagement & retention funnel constantly looking for maximum impact on DAU (daily active users) Create, implement and optimize daily/weekly/monthly campaigns, tailoring communication to different customer segments identified through...

  • CRM & Careline Manager

    6 months ago


    Jakarta, Indonesia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT INDONESIA** **IS LOOKING FOR A CRM & CARELINE MANAGER** **SENIORITY LEVEL**:Experienced Professional **FUNCTION**:...

  • CRM Junior Specialist

    7 months ago


    Jakarta, Indonesia StyleTheory Full time

    Company Overview Style Theory is a Fashion-Technology company that is redefining Fashion Consumption. We believe that there is an inefficiency in the way we consume fashion today and are on a mission to provide a smarter solution. We are currently Southeast Asia's largest and fastest-growing Circular Fashion startup. Our core product is Fashion Rental...


  • Jakarta, Indonesia StyleTheory Full time

    **Company Overview** Style Theory is a Fashion-Technology company that is redefining Fashion Consumption. We believe that there is an inefficiency in the way we consume fashion today and are on a mission to provide a smarter solution. We are currently Southeast Asia's largest and fastest-growing Circular Fashion startup. Our core product is Fashion Rental...


  • Jakarta, Indonesia Pluang Full time

    Jakarta, Jakarta Raya, Indonesia Growth Full Time Description **Role Overview** **Job Requirements** - A fresh graduate or have at least 1 year of similar experiences, especially campaign management. - Having experience using CRM tools such as CleverTap, MoEngage, Insider, etc would be a good plus. - Act as an individual contributor, and work with...


  • Jakarta, Indonesia Demolytic Full time

    **Jakarta**: **Indonesia**: We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist Responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this...


  • Jakarta, Indonesia PT. Otten Coffee Indonesia Full time

    At Otten Coffee, we are dedicated to fueling coffee enthusiasts' passion through our premium coffee machines, top-notch coffee beans, and comprehensive coffee-making accessories. Join our team and be part of thea biggest movement to #mengopikanindonesia. **Job Description**: As a Digital Marketing Specialist at Otten Coffee, you will play a pivotal role in...


  • Jakarta, Indonesia Demolytic Full time

    **Jakarta**: **Indonesia**: We are looking for a qualified Sales support specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people...


  • Jakarta, Indonesia Comprehensive Business Services CBS Full time

    **Digital Sales Specialist at Comprehensive Business Services (CBS)**: Comprehensive Business Services (CBS) is seeking a highly motivated and results-driven Digital Sales Specialist to join our Sales department. As a Digital Sales Specialist, you will play a key role in driving revenue growth by implementing effective digital sales strategies and building...


  • Jakarta, Indonesia 99.co Full time

    **About us** We are looking for an experienced **Marketing Automation Specialist** to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **Responsibilities**: - Nurturing leads and user lifecycle through Marketing...


  • Jakarta, Indonesia 99.co Full time

    **About us** We are looking for an experienced **Marketing Automation Specialist** to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **Responsibilities**: - ** - Nurturing leads and user lifecycle through Marketing...


  • Jakarta, Indonesia Associa Full time

    Our Client is a pioneer of legal tech services company dedicated to revolutionizing the way legal services are delivered. As they continue to grow and expand, they are looking for a talented and motivated Sales Marketing Specialist to join their dynamic team. The **KEY RESPONSIBILITIES** of the Sales Marketing Specialist Position are: - Develop and...

  • CRM, Sales

    2 days ago


    Jakarta, Indonesia Humana International Full time

    **- RESPONSIBLE to DEFINE, DEVELOP and CONTINUOUSLY IMPROVING the Business Support System (BSS) strategy, architecture, solution, design, and roadmap within the defined domain. - RESPONSIBLE to KEEP UP with global trends and technology update, UNDERSTAND business direction and DEVELOP principles and selection method accordingly for the most suitable partner...


  • Jakarta, Indonesia PT Movus Technologies Indonesia Full time

    **About us**: movus is the IoT, Fin-tech and Automotive start-up based in Japan. We are trying to change a big market with technology. We are founded by the business leaders who worked at Automotive and finance startups, and who worked at Japan, US and India unicorn companies. We are seeking the 1st member who has respinsibility for customer experience...