Regional Sales Trainer

2 weeks ago

Jakarta, Indonesia GO-JEK Full time

**About the Role**

As our Regional Sales Trainer, you will be the first buddy for the Gojek Sales Team, providing assistance on what and how they should do their job. Your main objective will be to provide the Sales team with the learning and development activities, so that they can know how they can improve their ways of working in achieving the company targets. You will also be responsible to ensure that our sales team clearly understands our product features & processes so that they would be able to be the best consultant for Gojek merchants.

**What You Will Do**:

- Develop learning framework for regional sales team, which would include employee onboarding, refreshment trainings, product knowledge & soft-skills
- Train sales team based on the created learning framework with the goal to support them achieving their targets
- Work with Sales Leaders in HQ, District & Region to improve performance of lacking sales team member
- Create training content for sales team with regards to sales processes
- Act as the hub between Merchant Academy, PAC Learning & Development and the sales team

**What You Will Need**:

- At least 3 years of relevant experience in training (preferred experienced dealing with field team) or sales
- Great communication and understanding skill, strong ability in questioning and drawing information out from others, and able to explain technical terms in simple and understandable manner
- Able to operate e-learning platform, Power Point, Excel (example : pivot table, charts)
- Deep knowledge on various learning methodology & effectiveness
- Proficient in creating slide presentations and able to translate or adjust content from other stakeholders to fit the user's business context
- Experienced in working with multiple stakeholders from different backgrounds with good level of empathy
- Can speak formally in English

**About the Team
The Sales Training team is part of the Sales Excellence team which is an integral part of the Greater Sales Team and based in HQ or selected regions. We work closely with both the Sales Special Project, Sales Strategy, Merchant Academy, PAC, as well as the Sales team in the regions. On a daily basis, we will spend much time interacting with the field sales team in order to ensure they clearly understand our product and process so they would be able to achieve the company’s KRs. On top of that, we also have to be all ears to make sure the sales team keeps motivated in doing their job.
- Our team members love to learn and share with each other (not only work but also life related). We are full of curiosity because for us everyday is our school day. By joining the sales training team, you would be inspired and be an inspiration for others :)

**About Gojek**

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

**Our Mission**: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.

Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.

**About GoTo Financial**

GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.

GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.

Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

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