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Market Lead

1 month ago

Jakarta, Indonesia Accenture Full time

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.

The Song revolution is changing everything. It’s everywhere - transforming how we work and play. Are you reacting to the disruption each day or are you leading the way as a digital disrupter? Accenture Song is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. At the forefront of Accenture Song, you’ll create it, own it and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises. Join us and become an integral part of our experienced Song team with the credibility, expertise and insight clients depend on.

Song is a design and innovation consultancy. We create useful, effective, and desirable digital services that people love. We help the world’s leading businesses make complex systems simple and elegant with the power of design.

**What responsibilities will you have?**
- Interlock between the service center delivery teams and key business, channel and operational stakeholders for the market under coverage
- Create and maintain a close business relationship with the local Client market lead and team
- Have an understanding of the local market’s ecommerce landscape across all relevant to Client channels viz. D2C, B2B2C (Marketplaces, E-retailers) and B2C (Pureplayers) and key success factors for driving business growth in these channels through adoption of the service center
- Facilitate creation of activity and volume forecasts for service center coverage at a product, region, and account level by working together with the Client ecommerce business teams, and ensure timely feedback loop with the SVC delivery teams to ensure up-to-date campaign planning and management of volume peaks
- Monitor products listing for ecommerce in line with the market and brand guidelines, keep track of stock sufficiency on 3_rd_ party platforms during key campaigns and highlight deviations/issues to the Client ecommerce business teams for prompt redressal
- Establish working relationships with channel partners (viz. 3P marketplace/pureplayer business teams and media agencies etc.) to facilitate content improvements on partner platforms & driving and enabling exclusive launches.
- Collaborate with internal as well as external stakeholders to achieve the desired business growth/share gain in each category.
- Organize and drive weekly touch points with the market brand and ecommerce leads to address operational queries and issues; as well as quarterly strategic business review sessions to support and provide input on the overall market-level ecommerce strategy plan.
- Own the responsibility of becoming the trusted partner of Client business in the market (across CDMO, Divisions, and other parts of the organization
- Point of escalation for Client and ACN teams at market level

**What skills & experience are we looking for?**
- Minimum 5 years of experience as a Market Lead, Marketing, or Digital Marketing role in ecommerce
- Bachelor’s degree
- Advanced understanding of delivery methodologies with an emphasis on agile.
- Advanced ability to utilize feedback/direction from the Clients/project manager to generate multiple design explorations and iterate those designs.
- Ability to speak comfortably and professionally in client presentations.
- Unite and inspire designers, creating world-class work.
- Consistently create and elevate brilliant design thinking in our studio and beyond.
- Collaborate on products and services that build the business and change the way our clients think about design.

**What’s in it for you?**

All of our Accenture Song professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.