L2 Application Support

Job Description: - Responsible for analyzing the issues and support L1 team, support as L2 and provide inputs to developer's team - Should be able to work on reports with accuracy and follow the SOP's which technical leads instructions - Ownership Resolutions of Problems Issues Defects Ticket until - Assign the Incident to relevant L3 teams with analysis...

**PT. Ganendra Paraka Satria (Ganendra Solutions)** adalah perusahaan Headhunter & penyedia tenaga kerja alih daya (outsourcing) yang dimana saat ini sedang membutuhkan **IT Network Support L2 **dengan kualifikasi: **Kualifikasi**: - Pendidikan mínimal Sarjana (S1) dalam ilmu komputer atau bidang terkait - Minimal 5 (lima) tahun pengalaman yang relevan...

**Application Support Leader** - Mengikuti Kegiatan harian yang diadakan di TMMIN & Update hasil dari kegiatan tersebuk tim helpdesk - Mengontrol ticketing & assigment yang masuk ke dalam team helpdesk - Melakukan follow up eskalasi ke tim ISTD bersama L2 jika diperlukan - Mengontrol Issue yang masuk berdasarkan Channel yang sudah disepakati - Melakukan...

PT ALTO Network (Djarum Group), founded in 1993, is a financial technology company on providing total banking and payment solutions for Indonesia transaction ecosystems. ALTO is one of the 4 Licensed Lembaga Switchings in Indonesia and part of the Gerbang Pembayaran National (GPN). Today, ALTO aims to be the national leader in payment solutions using the...

PT ALTO Network (Djarum Group), founded in 1993, is a financial technology company on providing total banking and payment solutions for Indonesia transaction ecosystems. ALTO is one of the 4 Licensed Lembaga Switchings in Indonesia and part of the Gerbang Pembayaran Nasional (GPN). Today, ALTO aims to be the national leader in payment solutions using the...

**Why Kyndryl** Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Senior IT Application Support...

PT ALTO Network (Djarum Group), founded in 1993, is a financial technology company on providing total banking and payment solutions for Indonesia transaction ecosystems. ALTO is one of the 4 Licensed Lembaga Switchings in Indonesia and part of the Gerbang Pembayaran National (GPN). Today, ALTO aims to be the national leader in payment solutions using the...

PT. Metrodata Electronics Tbk, which also known as Metrodata Group, is the leading information communication technology (ICT) companies in Indonesia. On 14 February 1990, Metrodata Group launched its Initial Public Offering on the Indonesia Stock Exchange (IDX - MTDL) to raise funds for investment and working capital as well to allow public participation in...

Troubleshoot & Identify Error Application - Troubleshooting and solving SQL Server Database issues from problem identification, analysis, solution recommendations to implementation of the solution. - Upgrade and Migration Database. - Consultation from end user and colleagues on experience and best practice on SQL Server Database, storage capacity planning...

**Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

We are seeking an experienced and highly skilled L2 IT Security Expert to join our team. In this role, you will be responsible for developing, implementing, and maintaining robust security measures for various operating systems, network devices, and databases within the Permata Data Center. You will work closely with system owners and other stakeholders to...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

Support for the IT Application. Ensuring the Application system servers are working optimally. Perform the testing & troubleshooting for any bugs or improvements. Perform system development/programming. Responsible for communicating with users, regulators and other. stakeholders and reporting on status when the service has been restored. Minimum 1 year...

Instalasi dan update software (Windows, Ms. Office, Antivirus, dll) - Troubleshoot dan support ERP SAP Business One dan Bitrix - Pengembangan database query sesuai kebutuhan user - Custom report menggunakan Crystal Reports **Kualifikasi**: - Pendidikan S1/D3 Sistem Informasi atau Teknik Informatika - Pengalaman 1-2 tahun sebagai IT Application Support /...

Act as first level support for multiple internal facing and external facing Applications - Coordinate with L1 Ticket Dispatcher for latest update of ticket status information - Perform daily checklist and sanity test - Support ad-hoc LV activities for related Change Requests - Prepare regular report and documentation where required - Minimum Qualifications:...

**Application Support - Middle** - Qualification: - Minimum 2 years experience as Application Support - Have critical & analytical thinking - Assertive / actively communicate - Self driven - Basic SQL skill - Familiar with Agile development and product management - Able to communicate and writing in English - Similar with DevOps Management (Pull and...

**Responsibilities**: - Escalate unsettled issues to respective level support/developers to ensure all issues are all managed. - Support user to analyzing the issue in the front line. - Update issue tracker and ensure all issues are solve within respective SLA. - Update and manage FAQ for quicker problem solving. **Key Requirements**: - Bachelor Degree,...

IT Application Support - The positions are supporting hybrid working environment in South Jakarta. "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran...