Client Executive
2 weeks ago
**About Us**:
**Role Description**:
The Client Executive will lead the account sales strategy and business development initiatives for assigned geographic and channel territory, for the achievement of sales plan. As a seasoned, talented enterprise and mid-market sales leader, you'll know how to plan and execute comprehensive account pursuits and transactional business in collaboration with our channel partners. You will collaborate, communicate and share with other members of the sales team and thrive in a fast-paced technology environment.
Ideally you will have experience in consultative selling techniques and navigating diverse Business and IT stakeholders, to deliver business growth.
**Primary Responsibilities**:
- Assume overall responsibility for pipeline, signings and revenue achievement in accordance with assigned business plan within your territory
- Generate new opportunities by working with partner sales organisations and directly sourced prospects
- Understand the business & technology strategies of the respective target prospects within assigned territory
- Primary opportunity owner for new business, and selectively for renewal/growth business
- Prepare and present clients with compelling proposals, solutions, justifications and expected results in order to win the business
- Responsibility for overall client satisfaction, retention and growth for assigned accounts
- Collaborate with other Whispir teams for ongoing retention and growth strategy for assigned accounts
- Oversee the implementation handover of the proposed solution in conjunction with other Whispir teams
- Co-ordinate and lead deal activities from all business units of Whispir
- Build and maintain effective executive relationships in strategic channel partners
- Identify and develop opportunities within partners for their 'own-use'
- Keep Whispir stakeholders regularly informed of status, progress and issues of the various sales initiatives and ensure timely, accurate Salesforce updates
- Represent Whispir at Channel and industry events
**Reporting**:
- Provide regular and timely reporting with insights on sales to date, forecasts and achievements. Develop account business development plans and contribute to Whispir's business plan development
**Teamwork**:
- Demonstrates the ability to cooperate with a variety of people and achieve results
- Conduct all interactions in a professional and appropriate manner
**_ _**Client/Partner Management, including internal clients**:
- Anticipate client needs and present solutions for issues at hand
- Understand expectations set with clients. Recognise and flag when issues/events may affect delivery
- Honest with all business dealings
- Maintains confidentiality of client affairs and account details at all times
**Core Skills & Experiences**:
- Even if you don't meet this criteria perfectly but believe you have lots to bring to the role, we encourage you to apply. We know it's tough, but please try to avoid the confidence gap - you don't have to match all the listed requirements exactly to be considered for this role._
- Minimum 5 years' enterprise sales experience, preferably within the enterprise software or software-as-a-service industry
- Experience and professional network within strategic channels
- Strong business and sales acumen - the ability to critically analyse and qualify customer and partner business and develop bespoke solutions and strategies
- Demonstrable track record of closing new business solutions and achieving sales plan
- Demonstrable track record of pipeline generation and management
- Excellent written, verbal and presentation skills
- Sound stakeholder engagement competencies that operate at all stakeholder levels
- Exceptional relationship management skills with customer/partner service at the core
- Positive attitude, team oriented, self-starter who can work alone and in a collaborative manner to achieve team goals
- Familiar with Solution Selling methodology and uncovering customer's business issues
- Ability to multi-task, prioritise, and manage time effectively
- Passionate and results driven
- Tertiary qualification or equivalent
**Why We Think You Will Love Working at Whispir**:
- Totally flexible working hours because you know how to get the most out of your day
- Birthday paid leave
- Volunteer and engage with community paid leave
- 3 Additional Whispir Wellness days paid leave
- Ongoing monthly WFH allowance
- Women of Whispir program to connect senior female leaders with women across the company to promote connection, networking and mentoring opportunities
Whispir is an endorsed employer for all women; check out our benefits directly at WORK180: Whispir Benefits | WORK180 Endorsed Employer
**Diversity & Inclusion**
Whispir places a high value on inclusion. Those from under represented communities are encouraged to apply. This includes, but is definitely not limited to, people with a lived-experience of mental ill health, culturally and linguistically di
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