(E-commerce) Product Analyst

7 days ago


Jakarta, Indonesia MatchaTalent Full time

**About the Company**

Our client is a up-trending social commerce for Indonesian online group buying platform that helps people connect with like minded people who want to buy the same item/product at a discounted price. The team is spread across India and Indonesia, and is led by experienced founders who have founded, setup, scaled and exited businesses across India and Indonesia. They have raised our first round of funding, and are growing extremely fast.

**Job Descriptions**:

- Effectively address technical and analytical inquiries from various stakeholders
- Act as main bridge between tech and operations team to solve and analyze technical system
- Help to troubleshoot on internal and users for difficult and challenging problems
- Identified bugs and possible service improvement based on customer feedback scale it to the technology team
- Manage tools and develop reports and dashboards according to user and internal feedback as insight for management
- Work on research with product team to understand pain points insight to support product development

**Requirements**:

- Having 1+ years of experience a Product Analyst or in related profile
- Technical Skill : Jira, Google sheet, Metabase, SQL
- Soft Skill : Customer Facing, Product Knowledge, English, Research
- Detail-oriented, with a strong passion for analytics and problem solving
- Excellent written and oral communication skills in english

Having 1+ years of experience a Product Analyst or in related profile Technical Skill : Jira, Google sheet, Metabase, SQL Soft Skill : Customer Facing, Product Knowledge, English, Research Detail-oriented, with a strong passion for analytics and problem solving Excellent written and oral communication skills in english



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