Line Operations and Ground Service Manager
5 days ago
Your Responsibilities
a. The overall purpose of job is to monitor KPI of line stations, plan and control budgets from line stations and support line stations in achieving the business targets. This role is key personnel in new station setup.
b. Responsible to make decisions for yellow risk event(s) with respect to the safety and/or security of line operations. Head of Ground Operations shall be informed immediately for any yellow risk event
c. Ensuring ground handling operations process are conducted in accordance with regulations and standards of the company.
d. The Line Operations Manager shall also maintain the highest level of safety, security and service standards for ground operations
Your Duties
a. Ensure and support line stations in achieving: i. Department KPI’s; ii. Performance Targets; iii. Service Delivery Standards; iv. Service Level Agreement (SLA) Compliance; v. Stations Meet the Compliance Level on Service, Quality and Regulatory requirements;
b. Ensure trained and qualified personnel are available to handle operations at line stations.
c. To ensure standardization in: i. Process; ii. Execution of duties. iii. Verify and recommend manpower for line stations. iv. Provide managerial and administrative support to Station Managers. v. To drive Innovations, Self-service and Automations for Line Stations. vi. Engage with local airport authority on Innovations, Self-service and Automations; vii. Continuous monitoring on the progress. iv. Recommend and approve IT equipment for Line Stations. v. Provide support and co-ordination to other operating departments complimenting operational requirements at line stations. vi. Handle Ground Handling Management for Line Stations (SGHA). vii. Provide support and assistance to new stations with new development in compliance to company standards and regulatory requirements. viii. Monitor progress of airport development in Line Stations. ix. Other tasks or projects assigned by Superior or Higher Management. x. Ensure staff discipline and productivity in the line stations.
Your Merits
University graduates or above, in any discipline
**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
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