Technical Engineer

4 weeks ago


Jakarta, Indonesia Device Technologies Australia Full time

**About us**

**Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, **supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia.

Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.

**The opportunity**

A great opportunity to be the first da Vinci Technical Specialist in Indonesia and be a part of our amazing Technical Services Asia team. A chance to contribute to the start-up of our business and have the opportunity for growth and progression with Device Technologies.

**Key Responsibilities**:

- Perform corrective service, preventative maintenance and in-house repair in a professional and customer-oriented manner;
- Promptly respond to all service and support calls designated by Technical Service coordinators and regional / national service management;
- Participate in the service management system by actively communicating calendar scheduling with Technical Service coordinators, promptly entering Technical Service Report (TSR) data and effectively managing spare parts inventory;
- Participate in equipment installations as required, working with a team of internal and external technicians, engineers and contractors or the onsite team/hospital facilities department to install and commission equipment;
- Work closely with other departments to contribute to the sales and business development process and ensure that customer needs are met;
- Maintain a safe working environment and proactively identify and deal with issues;
- Escalate identified product faults to regional management and follow up with customer on fault resolution as appropriate;
- Effectively track and account for “boot stock” spare parts inventory via regular stock takes;
- Participate in spare parts warranty returns processes in a timely manner;
- Utilise loan stock equipment to service customer requirements, track and account for equipment movements and maintain equipment in a fully serviceable state;
- Maintain the company’s responsibilities relating to Electrical Licensing, including completing any required electrical qualification to carry out the requirements of the position (where applicable).

**About you...**

At Device Technologies, we succeed through our commitment to four key values:
**Delivering Innovation** - We encourage and reward fresh ideas and are committed to supporting our people to make change.

**Seeking Collaboration** - We support each other in our combined mission to help others achieve their goals.

**Taking Ownership** - We believe in equipping our people to take responsibility and accountability in their roles and trust them to get the job done.

**Practising Good Business** - Our success is built on a mix of intuition and experience and we foster an environment where all voices are heard and nobody is afraid to make mistakes.

**Experience required**:

- A Bachelor Degree in Engineering (Mechanical, Electrical, Biomedical or equivalent)
- 2 years of experience working on medical devices and providing services to healthcare professionals
- Effective communication skills in English and Bahasa Indonesia, both verbal and written, and high level of comfort interacting with internal and external stakeholders
- Collaborative teamplayer

**Interested?**

At Device Technologies we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.

Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.
- It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer._



  • Jakarta, Indonesia PT Garuda Daya Pratama Sejahtera Full time

    Responsibilities: 1. Familiar with company products and responsible for promoting product solutions. 2. Providing technical support to client managers. 3. Collecting and analyzing customer technical requirements to provide solutions. 4. Preparing technical documents for contracts and prototypes, as well as handling internal company procedures. 5. Guiding...


  • Jakarta, Indonesia admin@upp.co.id Full time

    **TECHNICAL SUPPORT ENGINEER** **Description** We are looking for a qualified Technical Support Engineer to join our Sales Team and help us to achieve our goals. Highly skilled individual is required with the Following qualifications: - Knowledge of Engineering Heat Exchanger Products and be able to sizing suitable product and able to calculate heat and...


  • Jakarta, Indonesia DKSH Full time

    **Location**:Jakarta, ID, ID**Job Function**:Engineering**Requisition Number**:154420**Description**: **Job Summary** - Plan and execute assigned service jobs of scientific instrument products at customer site. Work with customer to understand all aspects of the instrument. Work with Clients and other team members to deliver prompt permanent solutions that...


  • Jakarta, Indonesia ABB Full time

    **Technical Support Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Jakarta, Indonesia PT. Inovasi Anak Indonesia (PARKEE) Full time

    Installing and configuring computer hardware, software, system and networks. - Monitoring and maintaining computer systems and networks - Responding in a timely manner to service issues and requests - Providing technical customer support across the company (this may be in person or over the phone) - Repairing and replacing equipment as necessary - Ready to...


  • Jakarta, Indonesia PT Exel Integrasi Solusindo Full time

    Technical Consultation: Collaborate closely with sales teams to understand customer requirements. Translate there into effective technical solutions - Presales Activities: Own presales activities include conducting compelling product demonstrations, showcasing our cybersecurity offerings to potential clients, tailor our solutions to meet specific customer...


  • Jakarta, Indonesia Fresenius Medical Care Full time

    To provide technical support to clinical coordinator and marketing team in trials and installation - Working as a team with sales service to increase product penetration. - Identified new and follow up any potential business opportunities - Assist customer service with technical clarification of customer order - Ensure all service carry out on time and...

  • Technical Engineer

    4 months ago


    Jakarta, Indonesia PT CSCODS Full time

    Technical Engineer - Pengalaman mínimal 4 tahun - Mempunyai pengalaman konstruksi dipabrik atau highrise building - Bisa Komunikasi Bahasa Inggris - Penempatan Proyek Kendal, Batang, Semarang "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke...


  • Jakarta, Indonesia Fresenius Medical Care Full time

    **Area Coverage & Base Location** - East Java area (Base = Surabaya) **Primary Purpose**: - Responsible for maintaining and providing technical service to renal units in the assigned area **Key Responsibilities / Accountabilities**: - Provide technical support to clinical coordinator and marketing team in trials and installation - Working as a team with...


  • Jakarta, Indonesia Fresenius Medical Care Full time

    **Key Responsibilities / Accountabilities**: - Provide technical support to clinical coordinator and marketing team in trials and installation - Working as a team with sales service to increase product penetration. - Identified new and follow up any potential business opportunities - Assist customer service with technical clarification of customer order -...


  • Jakarta, Indonesia Samsung Electronics Full time

    Position Summary 1. Promote all kinds of necessary service plans by managing all the processes that customers experience. 2. Solve quality problems at an early stages and minimize the loss through technical support when quality issues occur to customers. 3. Secure the level of quality for customers by carrying out quality collaboration with...


  • Jakarta, Indonesia Tech Titan Sdn Bhd Full time

    **Responsibilities**: - Flexible to accommodate urgent customer needs over weekends and public holidays - Perform tasks such as issues, deploying products, collecting artefacts for debugging - Provide high quality technical support by helping customers resolve issues including explaining usage, debugging failures, pinpointing problems, implementing...

  • Technical Engineer

    5 months ago


    Jakarta, Indonesia Pt Comcore Teknologi Indonesia Full time

    **Responsibilities** 1. Responsible for providing technical support to the Energy Storage Systems (ESS) and related projects in Indonesia 2. Responsible for following up on technical issues and providing solutions 3. Responsible for ensuring the quality of products are in order and ready for delivery to customer 4. Ensure smooth delivery of products to...

  • Technical Engineer

    5 months ago


    Jakarta, Indonesia Pt Comcore Teknologi Indonesia Full time

    **Responsibilities** 1. Responsible for providing technical support to the water/gas/electrical meter projects in Indonesia 2. Responsible for following up on technical issues and provide solutions 3. Responsible for ensuring the quality of products are in order and ready for delivery to customer 4. Ensure smooth delivery of products to customers which...


  • Jakarta, Indonesia Fresenius Medical Care Full time

    Level Description Professional’ Leveling Guide consists of jobs with a professional nature that require “learned knowledge” most often attained through advanced education and experience. This can include business and/or clinical professionals. Market Summary Participates in field installations, upgrades, demonstrations, and deployments. Maintains...

  • Technical Engineer

    2 weeks ago


    Jakarta, Indonesia Device Technologies Full time

    **About us** **Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, **supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and...


  • Jakarta, Indonesia PT Control Systems Arena Para Nusa Full time

    Engineer to perform Sales support, Maintenance, and Services. - Conduct Service of Field Measurement Product such Pressure, Level, Temperature and Flow Transmitter, Testing (IFAT and FAT) and Functionally test, Configure and Calibration, Installation, and Commissioning. - Conducts Service of Final Element Product such Body Valve, Actuators, Pressure Safety...


  • Jakarta, Indonesia Danfoss Full time

    Requisition ID: 34902- Job Location(s): Jakarta, IDDanfoss Power Solution is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. We are in search of Technical Support Engineer. This position...


  • Jakarta, Indonesia Elabram Full time

    Job Description 1. Act as main interface with customer and with subcon technical and engineering team 2. Work out engineering schedule for all target sites and aligned it with customer and subcon 3. Coordinate with customer and subcon to conduct NAP location and POI location survey based on engineering schedule 4. Monitor and push subcon to create of...

  • Mining Engineer

    5 months ago


    Jakarta, Indonesia Micromine Full time

    **Mining Engineer (Technical Specialist)** **About Us** Founded 36 years ago, Micromine is a leading provider of next-generation technology for the global mineral resources industry. With 22 international offices, we are one of the world's premier mining software companies, with our solutions used in more than 90 countries, including over 50 active mine...