Technical Service Engineer

3 days ago

Jakarta, Indonesia Fresenius Medical Care Full time

Level Description

Professional’ Leveling Guide consists of jobs with a professional nature that require “learned knowledge” most often attained through advanced education and experience. This can include business and/or clinical professionals.

Market Summary

Participates in field installations, upgrades, demonstrations, and deployments. Maintains professional liaison with customers to provide information, advice and services as required. Conducts mechanical and electronic preventive maintenance to predict problems and correct anomalies prior to catastrophic downtime. Modifies equipment with upgrades and performs temporary modifications to extend continued operation.

Impact
- Entry Level position.
- Decisions have a mínimal impact on results, productivity and/or expenditures.

Communication
- Interacts with internal stakeholders within own department, as well as external stakeholders which may include clients and customers.
- Influences internal and external parties, who typically have shared interests, to achieve short-term departmental and team objectives. Represents the organization within area of responsibility.

Innovation
- Recognizes and resolves basic, routine, or common problems requiring analytical skills.
- Problems and issues faced are neither difficult nor complex.

Knowledge
- Applies basic theories, skills and practices to accomplish work assignments.
- Typically requires a bachelor's degree without previous experience.
- To provide technical support to clinical coordinator and marketing team in trials and installation
- Working as a team with sales service to increase product penetration.
- Identified new and follow up any potential business opportunities
- Assist customer service with technical clarification of customer order
- Ensure all service carry out on time and efficient
- Educate staff in the hospital in maintenance of our machine
- Provide technical support for design of HD room
- Maintain database on all equipment including trial and loan machine
- A service report to be completed for installation, repair and maintenance tasks
- Enter all service report into technical service database and hardcopy be filled on regular basis
- Other projects those may assign by Direct Superior
- Obey the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization
- Obey the Fresenius Medical Care Compliance and Company Regulation

**Education and Experience**
- Has minimum education background of Bachelor (S1/D4) or Diploma (D3) degree from following majors:

- Preferable: Electromedical Engineering (**preferable**)
- Alternative: Electro Engineering, Biomedical Engineering, Mechanical Engineering or Computer Engineering
- Preferably have Professional License as Electromedics (STR)
- Minimum 1 year of experience as Technician in Medical Devices company is preferable. Fresh graduates are welcome.

**Competencies**
- Core Competencies refer to FME Company Values
- **Collaborative**: means that we know how to work together for our shared purpose and to achieve our goals as one company
- ** Excellent**: means that we continuously drive quality and progress to lead the business into a successful future
- ** Proactive**: means that we are good at taking the initiative to make an impact with our work
- ** Reliable**: means that we are a trusted companion to our patients, partners and colleagues
- Technical Competencies:

- ** Project Management**:Ability to coordinate and administer programs/projects, activities and protocols; Ability to manage resources, monitor activities and assess environmental safety, risks and quality control associated with the program.
- ** Customer Service Management**:The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner; This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
- ** Resource Management**:The ability to leverage organizational resources effectively and works towards standards of excellence igoals and strategies; This includes encouraging prioritization, planning, collaboration and motivation for others to perform according to performance standards.
- General Competencies:

- **Continuous Learning**:Show the great willingness to receive knowledge & skills for effectiveness of work
- ** Commit to the Organizational Ethic**:Work behavior which highlighted on social, moral and organizational values and ethic in conducting business activities internally and externally
- ** Administration, Planning & Organizing**:Implement the process of operational administration, reporting and document management regarding operational process in working unit.

  • Technical Service Engineer

    4 days ago

    Jakarta, Indonesia Fresenius Medical Care Full time

    To provide technical support to clinical coordinator and marketing team in trials and installation - Working as a team with sales service to increase product penetration. - Identified new and follow up any potential business opportunities - Assist customer service with technical clarification of customer order - Ensure all service carry out on time and...

  • Engineer Technical Services

    6 days ago

    Jakarta, Indonesia DKSH Full time

    **Location**:Jakarta, ID, ID**Global Business Unit**:TEC**Job Function**:Engineering**Requisition Number**:162616**Description**: **Job Summary** - Act as company’s ambassador on customer side to provide all services and as key person for problem solving regarding to the equipment that salesman sold. **General Responsibilities** - Responsible for customer...

  • Technical Service Lead

    6 days ago

    Jakarta, Indonesia AkzoNobel Full time

    **Date**:Aug 30, 2024 **Location**: Jakarta, ID **Company**:AkzoNobel **About AkzoNobel** Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the...

  • Technical Support

    2 weeks ago

    Jakarta, Indonesia PT. Keisi Indonesia Full time

    Dibutuhkan Segera **Technical Support / Service Enginering**: - Pria Min. 26 Thn - Pengalaman Min. 2 Thn - Pendidikan D3/S1 Elektro/Mesin - Basaha inggris min pasif ( Aktif lebih prioritas) - Analisa Inventory - mengerti Wiring Diagram (Electrical, Hydraulic, Pneumatic) - Dapat bekerja sama sebagai Team maupun individu Ability to commute/relocate: -...

  • Service Engineer

    7 days ago

    Jakarta, Indonesia ABB Full time

    **Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...

  • Technical Service Sales Engineer

    4 days ago

    Jakarta, Jakarta, Indonesia PT Danfoss Indonesia Full time

    At PT Danfoss Indonesia, we are seeking a seasoned Technical Service Sales Engineer to join our Local Sales organization. This pivotal role is responsible for developing new business with assigned customers, identifying service sales opportunities, and maximizing revenue growth. The ideal candidate will have a flair for client communication, understand...

  • Technical Service Engineer

    4 days ago

    Jakarta, Indonesia Lonza Full time

    Indonesia, JakartaToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big...

  • Service Engineer

    2 weeks ago

    Jakarta, Indonesia Reeracoen Indonesia Full time

    6,000,000 IDR ~ 10,000,000 IDR - Jakarta- Education: Bachelor's Degree in Electrical Engineering major - Language: English communicative - Minimal 2 years as Service Engineer for automation manufacture company (Technically Inclined in Factory Automation Equipment) - Having Japanese business culture knowledge is an advantage - Willing to work Long Hours,...

  • Field Service Engineer

    2 days ago

    Jakarta, Indonesia ABB Full time

    **Field Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Senior Technical Risk Engineer

    2 weeks ago

    Jakarta, Indonesia PT Aliansi Teknologi Indonesia Full time

    **_We are looking for individual to be our Technical Risk Engineer!_** **_ The responsibilites are :_** - Responsible for the technical risks of all changes to DANA Services, responsible for all technical risk failures; - Participate in the design process of Dana major projects and products, review and analyze the technical risk field; - Participate in the...

  • Expert Technical Service

    2 weeks ago

    Jakarta, Indonesia Wärtsilä Full time

    Expert Technical Service Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased...

  • Technical Engineer

    4 weeks ago

    Jakarta, Indonesia Titan Guard Indonesia Full time

    **Technical Engineer** **Responsibilities** - Flexible to accommodate urgent customer needs over weekends and public holidays - Perform tasks such as issues, deploying products, collecting artefacts for debugging - Provide high quality technical support by helping customers resolve issues including explaining usage, debugging failures, pinpointing problems,...

  • Technical Engineer

    7 days ago

    Jakarta, Indonesia Device Technologies Full time

    **About us** **Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, **supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and...

  • Technical Support Engineer

    2 weeks ago

    Jakarta, Indonesia PT Control Systems Arena Para Nusa Full time

    Engineer to perform Sales support, Maintenance, and Services. - Conduct Service of Field Measurement Product such Pressure, Level, Temperature and Flow Transmitter, Testing (IFAT and FAT) and Functionally test, Configure and Calibration, Installation, and Commissioning. - Conducts Service of Final Element Product such Body Valve, Actuators, Pressure Safety...

  • Technical Support Engineer

    4 weeks ago

    Jakarta, Indonesia 8x8, Inc. Full time

    We are looking for a Technical Support Engineer to take part in the daily operations of our communications platform. You will be part of the Customer Support & Operations team, responsible for the technical support and monitoring of our real-time, cloud-based infrastructure. You will become part of our 24/7 shift schedule to ensure around the clock,...

  • Technical Support Engineer Staff for Construction

    5 days ago

    Jakarta, Indonesia PT.TRUST TECH ENGINEERING SERVICE INDONESIA Full time

    Business Type: Japanese construction materials MFG Job Descriptions: - Prospect and secure deal on system specification to B2B clients (architects, developers / owners) before handover it to sales teams. - Make sure the technical data of the products & systems meet the international standards and customers' needs. - Conduct meeting, presentation, and...

  • Technical Services Manager

    6 days ago

    Jakarta, Indonesia Pfizer Full time

    Why Patients Need You- The primary purpose of this position is to provide leadership and direction to the Technical Services team. The role will own the responsibility for ensuring that validation and performance qualification activities and packaging material development at the site remain compliant, are reliable and effectively performed, and ultimately...

  • Technical Sales Engineer

    3 days ago

    Jakarta, Jakarta, Indonesia PT. Equinix Indonesia JKT Full time

    PT. Equinix Indonesia JKT is seeking a Technical Sales Engineer to join our team. In this role, you will be responsible for providing technical solution design expertise on colocation and customer cages to assigned Sales account executives.ResponsibilitiesExercises judgment to solve customer issues that are outside of standard procedures...

  • Technical Support Engineer

    7 days ago

    Jakarta, Indonesia Tech Titan Sdn Bhd Full time

    **Responsibilities**: - Flexible to accommodate urgent customer needs over weekends and public holidays - Perform tasks such as issues, deploying products, collecting artefacts for debugging - Provide high quality technical support by helping customers resolve issues including explaining usage, debugging failures, pinpointing problems, implementing...

  • Service Engineer

    3 weeks ago

    Jakarta, Indonesia ZEISS Group Full time

    Perform Technical Support & Customer Care Activities - Repair, installation, calibration, commissioning and after sales maintenance service to the customer - Ensure timely execution of job assignments and comply with all documentation requirements for repairs & service activities - Escalate repair issues to factory / Service Manager when necessary - To...