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HR Business Partner

5 months ago

Jakarta, Indonesia Axiata Digital Labs Full time

**MAIN RESPONSIBILITIES**

**Recruitment**
- Assessing business needs for recruiting and deployment of the resources in the Business Unit (BU)
- Support the TA team build the talent pipeline by attending and engaging in job fairs, on-campus recruiting, advertising, search firm coordination, internal postings
- Ensure on-time support from the line on the evaluation process (interviewing, testing, exams, and receiving feedback hiring)

**Employee Relations**
- Consult to line managers and employees on HR policy and employee relations issues and concerns
- Coordinate employee engagement survey (survey and focus groups) with the HR Ops team
- Coordinate with the HROps team to facilitate salary/employment verifications, benefits, and probation confirmations to employees
- Coordinate between new joiners, line and HROps team to ensure a smooth onboarding process for new joiners
- Conducting exit interviews
- Administering employee relocation
- Coordinating expatriate/inpatriate (internal transfer from other OpCos) logistics and services
- Act as the first point of contact for grievances and ensure that all grievances are handled, recorded, and resolved
- Handling Domestic Inquiries

**Performance Management**
- Support the design and implementation of performance management strategy and calibration process
- Facilitate PR rating communication/feedback sessions with employees and supervisors and follow up on action items

**Learning & Development**
- Work with the L&D team to conduct annual training needs assessment for the BU consulting and discussing with line managers and employees on training programs and training needs
- Liaise with the L&D team in facilitating the training programs and measuring & analyzing training results thereafter
- Follow up with participants on training completion and update line managers regularly
- Assess additional training needs through Performance Management Cycle and gap analysis.
- Coordinating and managing Engineering Council meetings fortnightly.

**Employee Engagement**
- Manage employee engagement programs (recognition, rewards, suggestions, etc.) and guidelines
- Plan and facilitate engagement activities within the BU/Functions
- Managing engagement budgets
- Regular location visit to employee sites
- Organize project completion coffee chats with the CEO
- Plan and facilitate special events (Jan 1st celebration, Sinhala-Tamil Avurudu Celebration, Year-end celebrations)
- Develop health and welfare benefits program strategy and delivery strategy
- Touch base with 100% of the employee population at least once a quarter

**Compensation & Benefits**
- Maintaining job descriptions, ranking, and salary survey information
- Responding to routine questions about compensation
- Administering recognition & reward programs (ex: spot rewards, projects with CSAT over 4.2)

**Reporting**
- Provide insights on BU-level metrics and work towards meeting metric targets
- Provide input to BU heads/Functional heads on action points
- Provide weekly operational/ strategic updates of the BU to the CEO

**Talent Development**

Identify critical roles in the respective Business Unit and initiate discussion on succession planning for each role

**Qualifications/ Skills/ Knowledge**
- Diploma/ Degree in Human Resources or related field
- 4+ years of experience in a similar capacity
- Relevant professional qualifications will be an advantage
- Full understanding of all HR functions and best practices
- Excellent people management skills

Good communications and negotiation skills