Itinerary Coordinator

A boutique luxury travel agency specialising in experiential and cultural trips throughout Indonesia for the discerning high-end traveler. is looking for an Itinerary Coordinator to join their team.

**Requirements**:

- A professional background in hospitality, events, travel, or a related field, showcasing a commitment to excellent service.
- A desire to build a long-term career in the travel industry, with a willingness to engage in professional development opportunities.
- A strong love of travel and cultural curiosity, with a genuine interest in exploring diverse destinations.
- Proven ability to demonstrate creativity, imagination, resourcefulness, and initiative in designing unique travel itineraries.
- A desire to build a long-term career in the travel industry, with a willingness to engage in professional development opportunities.
- Exceptional attention to detail and a thorough understanding of the minutiae involved in trip planning, ensuring all aspects are meticulously organised.
- Talented in understanding client needs, solving problems, and finding innovative solutions swiftly and effectively.
- Excellent verbal and written communication skills in both English and Spanish, enabling clear interaction with partners and high-end clients.
- Willingness to work hard, support the team, and set a positive example for others, contributing to a collaborative work environment.
- Good knowledge of Microsoft Office Suite, with the ability to use these tools effectively in trip planning and communication.
- An energetic and proactive mindset, with a strong desire to identify and present solutions that exceed client expectations.

**Responsibilities**:

- Ability to develop strong relationships, establish credibility, and build trust with clients and colleagues.
- Demonstrated competence and composure when managing trip costs and budgets, ensuring accurate and reliable pricing.
- Work hand in hand with a Travel Designer in the team, by assisting with all operations and coordination of trips from quote to confirmation, customer service, on the ground support and follow up.
- Communicate with suppliers all around Indonesia to ensure they provide services in line with company guidelines.
- Take ownership of quotes, ensure that all data is correct and ensure for always offering clients quality and value.
- Confirm hotels, tours, activities, experiences, transportation and other travel and concierge services.
- Maintain accurate and up-to-date information on all confirmed services.
- Finalise detailed itineraries, ensuring all information and documentation is correct and presented in our voice.
- Assist in other back-up tasks as required.
- Possibly in the future, take charge of the company emergency phone number on a rotational basis.

**Benefits**:

- Salary according to experience
- BPJS
- A global team with extensive experience in business and travel
- Continuous support and training from day one
- Competitive compensation package

Application Question(s):

- Are you live in Bali?