Cloud Computing Specialist

1 week ago

Jakarta, Indonesia FWD Insurance Full time

PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance.

The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate.

FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”).

FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center.

Cloud Computing Specialist will be responsible for the success of the digital transformation programs and plans and the migration of the on-premises computing environments to the cloud computing environment in terms of providing the cloud technology solutions, implementation and creating streamlined operations for the company by utilizing the cloud environments as part of the cloud first strategy and achieving IT KPI and SLA.

Liaise with Group Cloud Center of Excellence and Group Technology Services to ensure the cloud development and implementation align with architectures and standards of Group Cloud-first Strategy initiatives.

This person accountable to:
- Provide appropriate cloud technology adoption solutions to cater requirements of businesses on initiatives.- Manage adopted cloud platforms, services (IaaS, PaaS, SaaS, and other XaaS.) and its integration for supporting requirements of business.- Manage alignments of business requirements and Group cloud technology standards / directions.- Provide implementation strategies and proposed plans to deliver adopted cloud platforms and services.- Manage good processes governance for implementation cloud platforms and services.- Oversee the implementation of cloud technologies and the execution of the cloud adoption strategies for ensuring alignment with agreed plans on decisions.- Ensuring cloud technology adoptions in secure to cover requirements of information/data protection based on corporate cyber security standards and guidelines.- Managing collaborations with counterparts (Group IT, local teams, cloud providers and other 3rd parties) for succeeding implementations of adopted cloud platforms and services.- Providing resolutions or solution options for any issues (incidents / problems) which are faced or escalated to ensure the time to repair and delivery for closing those issues meet the SLA targets.- Manage expectations of business (end users) in order for ensuring the targets of IT KPI and SLA are achieved.

Key Measurement:
- Appropriated cloud solutions for supporting requirements of business in effective and efficient.- 100% KPI/SLA achievements of cloud solutions & services delivery.- 100% project objective completion in timely manner.

**Qualifications**:
- Have formal education background of Computer Science or Information Technology.- Minimum 4 years working experiences in managing/operate onprem and cloud infrastructures and operation.- Have knowledge in managing SLA/KPI of the deliverable IT services.- Experiences in IT project execution management.- Good communication skill in English.- Ability to work collaboratively with diverse group of people-
- Good understanding and have knowledge in cloud platforms and services of top 3 cloud providers (AWS, Azure, Google).- Have good experiences in adopting and integrating platforms and services in a cloud and inter-clouds.

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