Ts Implementation Engineer
4 days ago
At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.
At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.
**Want to be a part of our team?**
The primary responsibility of the TS Implementation Engineer (L1) is to work closely with the TS Implementation Engineering team to action configurations, installations and attend to break/fix events which are deemed less complex in nature.
Key Roles and Responsibilities:
Develops the ability to start 'owning' portions of an installation, break/fix incidents and problem management.
Functions jointly with the Implementation Engineering team to meet client requirements.
May be required to perform periodic telephonic duty on the technical service desk, providing second line telephonic support under guidance to customers.
Action less complex configurations and installations
Attend to less complex break/fix events
Knowledge, Skills and Attributes:
Basic understanding and appreciation of technical design principles
Ability to develop understanding of fundamental project management and administration processes
Display a strong learning orientation
Good verbal communication skills
Demonstrate a client service orientation
Hands-on proactive in approach
Academic Qualifications and Certifications:
Computer Science / Information Technology Degree or equivalent together with specialised training in new technologies and legacy systems or equivalent
Required Experience:
Some work experience in a technical implementation engineering or similar role
**What will make you a good fit for the role?**
Standard career level descriptor for job level:
- Develops professional experience
- Applies policy and procedures to solve variety of issues
- Problems are moderate in nature
- Build productive internal and external working relationships
- Receives general instructions on routine work
- Receives detailed instructions on new work
- Typically needs a Bachelor’s or equivalent and entry or basic level experience; or an advanced or equivalent degree without experience; or equivalent work experience
**Equal opportunity employer**
NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
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