Ts Implementation Engineer

3 weeks ago

Jakarta, Indonesia NTT Ltd Full time

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.

At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.

**Want to be a part of our team?**

**Working at NTT**

The primary responsibility of the TS Implementation Engineer is to provide technical support to NTT (Ltd) clients. This includes remotely supporting clients within service level agreements (SLAs), to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. The TS Implementation Engineer (L3) is involved in more complex environments for installation, configuration and fault management.

**Key Roles and Responsibilities**:

- Interact with clients on site to meet complex requirements of a solution.
- Escalate unresolved problems and issues to the relevant third parties.
- Escalate complex problems to the relevant third parties.
- Write reports and proposals and complete and maintain project documentation.
- Assist with the documentation of standard operating procedures relating to installations and fixes.
- Act as coach and mentor to more junior Implementation Engineers and Technicians.
- Assume responsibility for the co-ordination of the activities of the Engineers, in line with performance targets.
- May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.
- Included in higher complexity design work, with input to the design expected.
- Expected to take ownership of relevant technologies according to domain or specialization.

**Knowledge, Skills and Attributes**:

- Good understanding and appreciation of technical design and business principles
- Demonstrates project management and administration ability
- Good project skills which are demonstrated in the execution of installations and other assignments
- Demonstrate customer engagement skills
- Demonstrate relevant domain specialist knowledge
- Good verbal communication skills
- Client focused and display a proactive approach to solving problems
- Ability to work under pressure
- Ability to coach, mentor and provide guidance to team members
- Good understanding of project management principles

**Academic Qualifications and Certifications**:

- Computer Science / Information Technology Degree or equivalent together with specialised training in new technologies and legacy systems or equivalent
- Project management certification

**Required Experience**:

- Solid work experience in a technical implementation engineering or similar role
- Experience engaging with clients and conducting presentations
- Good project administration and documentation experience
- Report writing experience
- Basic project management

**What will make you a good fit for the role?**

**Equal opportunity employer**

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

  • Ts Implementation Engineer

    3 days ago

    Jakarta, Indonesia NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Ts Implementation Engineer

    2 weeks ago

    Jakarta, Indonesia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Ts Implementation Engineer

    1 day ago

    Jakarta, Indonesia NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Ts System Integration Specialist

    6 days ago

    Jakarta, Indonesia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • IT Implementer

    4 days ago

    Jakarta, Indonesia BOSNET Distribution Indonesia Full time

    Successfully implement BOSNET Distribution software into the clients (Bosnet will give you the training how to do the implementation). **Monitoring the implementation process**: supervising user data entry, providing direction and solution to problems or errors. **Documenting project, such as**: Issues log and timesheet. Update Project Manager on the...

  • Software Implementation Engineer

    2 weeks ago

    Jakarta, Indonesia MileApp Full time

    **What You’ll Be Doing**: - Act as the liaison between clients and the internal engineering & data teams. - Gather and document client requirements accurately. - Manage data import/export processes with high accuracy and efficiency. - Code and implement solutions using PHP - Utilize Excel and other software for data transformation, reporting, and...

  • IT Strategy Consultant

    1 day ago

    Jakarta, Jakarta, Indonesia halokerja Full time

    We are seeking a highly skilled IT Strategy Consultant to join our team in Jakarta. As a Senior Manager, you will be responsible for leading the Technology Strategy and Transformation (TS&T) team in Deloitte Southeast Asia.Job DescriptionThis role involves driving the growth of our TS&T business in the region and creating, selling, and delivering TS&T...

  • Manufacturing Planner

    4 days ago

    Jakarta, Indonesia DRÄXLMAIER Group Full time

    In order to support the **Operations Engineering** department at our Plant in **Kumanovo**, we are searching for **Manufacturing Planner** who can meet the challenges of the international market with openness flexibility and enthusiasm. Use this chance and join our success! **Tasks**: - Create work instructions, workstation documentation and time studies -...

  • Manufacturing Planner

    1 week ago

    Jakarta, Indonesia DRÄXLMAIER Group Full time

    In order to support the **Operations Engineering** department at our Plant in **Kumanovo**, we are searching for **Manufacturing Planner** who can meet the challenges of the international market with openness flexibility and enthusiasm. Use this chance and join our success! **Tasks**: - Create work instructions, workstation documentation and time studies -...

  • Implementation Management

    2 days ago

    Jakarta, Indonesia Ericsson Full time

    **Ericsson Country Unit**:Indonesia **Location**:Jakarta **Travel Required**:Up to 10% **Open to external referrals**:Yes **Be part of the team**: As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and...

  • IT Staff

    3 days ago

    Jakarta, Indonesia PT RGF Human Resources Agent Indonesia Full time

    Persyaratan Hold minimum Bachelor degree in IT or Computer Science. Having minimum 3 to 5 years of experience in related fields. Having experience in Business System Developing Project. (As a system engineer to design outline of systems). Having experience in implementing ERP packaging system is more preferable. Having experience in business system...

  • Ts Senior Project Manager

    2 weeks ago

    Jakarta, Indonesia NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Service Specialist

    1 day ago

    Jakarta, Indonesia GE Digital Full time

    **Job Description Summary**: Own the project control activity globally and drive consistent functional specifications and common global processes for projects implementation. Activities that are conducted to better understand or ultimately meet the expectations of the customer Accountable for the quality of own work. Subject to direct operations...

  • Datacom Engineer

    2 days ago

    Jakarta, Indonesia PT Elabram Systems Full time

    Persyaratan **Minimum Level Education**: College (S1/Bachelor degree) in Telecommunication/Electrical Engineering **Experience**: More than 2 years on Datacom Project **License /Certificate**: having CCNA, HCNA, Juniper Certificates will be an advantage and plus value Familiar with IP Planning, IP Routing Technology, Switching Technology, Network...

  • Datacom Engineer

    10 hours ago

    Jakarta, Indonesia Elabram Systems PT Full time

    Datacom Product node Technical Service Engineer. - Responsible for Datacom product Project implementation, Engineering design, Equipment Commissioning and Troubleshooting. - Support Network Performance analysis and KPI reporting. - Responsible for Datacom Platform Hardware Installation and Commissioning. - Support Network Operation (in time windows) and...

  • Head of Engineering

    6 days ago

    Jakarta, Indonesia Reeracoen Indonesia Full time

    40,000,000 IDR ~ 50,000,000 IDR - Jakarta- Bachelor's Degree in Engineering major - English Business Level - More than 5 years in the Engineering field - Project Management - Risk-Based Maintenance (RBM) - Preventive Maintenance (PM) - Predictive Maintenance - Knowledge of Machine Shut Down, Troubleshooting, Breakdown - Why-why analysis - Good negotiation &...

  • Quality Engineer

    6 days ago

    Jakarta, Indonesia Lear Corporation Full time

    Lear Corporation is a Fortune 500 company that designs, engineers and manufactures world class products We provide complete seating and electrical power management systems worldwide. In our Plant in Tetovo, we have currently open position for: **QUALITY ENGINEER** **Responsibilities**: - Coordination of Problem Solving Activities - Responsible for...

  • Network Engineer

    10 hours ago

    Jakarta, Indonesia KSPS Full time

    PT. Karya Solusi Prima Sejahtera (KSPS) didirikan pada 25 November 2011 oleh Koperasi Karyawan PT. Aplikanusa Lintasarta (KOPKARLA), dan disahkan dengan Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No. AHU-00737.AH.01.01 tahun 2012. Sejak 1 Maret 2018, KSPS mulai akif beroperasi dengan jasa utamanya yaitu penyediaan jasa Sumber Daya...

  • Bim Engineer

    3 days ago

    Jakarta, Indonesia Wijaya Kusuma Contractors Full time

    **Education**: Minimum of a Bachelor's degree in Civil Engineering or Architecture. **Experience**: Minimum of 2 years of work experience as a BIM Engineer. **Skills and Knowledge**: - Proficient in reading and understanding construction drawings. - Knowledgeable in construction work methods. - Capable of analyzing potential improvements in construction...

  • Engineering Manager

    3 days ago

    Jakarta, Jakarta, Indonesia PT Bank Sinarmas Tbk Full time

    Are you a skilled leader looking to take your career to the next level as an Engineering Manager at PT Bank Sinarmas Tbk?About the RoleWe are seeking an experienced engineering manager to lead our technology teams and drive innovation across the organization. As a key member of our leadership team, you will be responsible for developing and implementing...