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Partner Account Executive

1 month ago

Jakarta, Indonesia Jumpcloud Full time

**All roles at**JumpCloud®** are Remote unless otherwise specified in the Job Description.**

**About**JumpCloud®**

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.

**About the Role**:
We are looking for inspired account executives who love selling to highly technical buyers. This role is responsible for partnering with value added resellers and channel partners to sell our cloud-based Open Directory Platform to small to medium enterprise customers in Indonesia.

We work in a Product Led Sales model serving IT professionals and business stakeholders to help them improve the security posture of their organization and to increase the effectiveness of their IT organization. The market we address is the commercial segment made of SMEs and companies up to a few thousands employees, many of which rely on their IT services partners to provide their Identity Access Management / Directory Services solution. This is a unique opportunity to join a fast-growing sales team in the region, making an impact by contributing to building the partner / sales business across the region overall.

**Key Metrics**:
- Quota attainment on Partners generates sales
- Annual Recurring Revenue achieved through the Channel
- Partner ecosystem growth, coverage and overall productivity

**Responsibilities**:
- Help prospective customers understand our Open Directory Platform and how we can solve their various IT challenges that typically cover user management, device management, access control and security
- Manage the sales lead generation process
- Establish lasting relationships with senior executives and decision-makers
- Prospect target contacts in assigned territory to sell the Jumpcloud Partnership/value proposition and close opportunities passed from outbounding / aligned SDRs
- Consistently achieve selling activity KPIs to build and progress pipeline
- Participate and help lead ad-hoc sales campaigns to generate new prospects/opportunities
- Provide guidance and coaching to aligned Sales Development Reps
- Develop relationships by selling and creating value for our full solution stack through product/industry mastery & expertise and applied competitive insights
- Build JumpCloud awareness at all levels of an organization
- Deliver accurate forecasts and manage opportunities to Jumpcloud’'s sales process. Lead in SFDC disciplines.
- Identify customer needs to ensure customer success
- Collaborate with other members of the commercial team (marketing, solutions engineers,account managers, leadership, etc.) to build strategic adoption plans for customers
- Prepare and educate customers on new features and releases
- Monitor and identify adoption and utilization trends
- Serve as the voice of the customer and collect feedback to drive continuous Improvement across all areas including product
- Handle all customer communication and organize/escalate issues appropriately including billing, legal, security, and technical inquiries
- Drive JumpCloud value creation through proactive outreach to key accounts

**Skills and Knowledge**:
- 5 - 7 years of business development and/or sales, ideally in a SaaS environment with an IT-focused product focusing on Net New Logos
- Experience selling to and through channel partners is preferred especially MSP, VAR, etc.
- Proven experience meeting or exceeding key performance metrics
- BA / BS or equivalent education and relevant experience
- Strong interpersonal skills, ability to convey and relate ideas to others
- Ability to excel in a team-oriented, collaborative, and fast-paced environment with energetic attitude, willingness to perform and get things done.
- Experience selling to the SMEs/Commercial segment and/or with IAM/Security/Directory solutions a plus

**Education and Experience**:
- Minimum 5 years sales experience selling a SaaS product.
- Exceptional track record of targeting and closing deals with medium to large enterprise customers.
- BA or BS preferred.

LI**Where you’ll be working/Location**:
JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

**This role is remote in the country of Indonesia. You must be located in and authorized to work in Indonesia to be considered for this role.**

**Language**:
JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

**Why JumpCloud®?**

If you