Service Engineer

2 weeks ago


Jakarta, Indonesia ZEISS Group Full time

Perform Technical Support & Customer Care Activities
- Repair, installation, calibration, commissioning and after sales maintenance service to the customer
- Ensure timely execution of job assignments and comply with all documentation requirements for repairs & service activities
- Escalate repair issues to factory / Service Manager when necessary
- To report systemic quality issues encountered
- To ensure that service KPI and customer satisfaction objectives are achieved

Administrative / Ticketing System
- Work closely with service administrators to provide service quotations / technical documentations.
- Ensure tickets /service orders are promptly updated / completed to reflect current work status
- Maintaining company property, like standard tools, special tools and meters

Perform Technical Supports to Sales Team:

- Technical support function at demo and exhibition
- Functional / pre-delivery test checks

Operations:

- To ensure good customer interactions at all touch points to achieve customer satisfaction.
- To always present the company favorably

Collaboration:

- Any other duties & responsibilities as assigned by the management.

Education / Professional Certification

Degree in electromedic/electrobiomedic, electrical or menachical engineering or any related field

Experience
- At least 2 to 3 years’ experience in related field (medical equipment technical support)
- Good IT knowledge (computer hardware/operating system, networking)
- Knowledge in medical devices specifically for microscope, ophthalmology (diagnostic, theurapeutic) equipment is preferable
- Experience handling customer feedback, complaints, and dissatisfaction
- Must possess excellent teamwork and interpersonal skills

Knowledge / Skills / Other characteristics
- Good troubleshooting skills in Electronics / IT & Mechanical hardware.
- Good command of spoken and written English
- Pleasant personality, proactive mindset
- Self-driven, results & customer orientated
- Able to work independently and as well as an active team player.
- Willing to travel when required.

Working conditions & Other Attributes.
- Flexible working hours - weekend shifts required.
- Moderate-High traveling requirement
- Professional work attire

Your ZEISS Recruiting Team:
Yosseano Kuncahyo


  • Service Engineer

    2 days ago


    Jakarta, Indonesia ABB Full time

    **Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...

  • Service Engineer

    6 days ago


    Jakarta, Indonesia Reeracoen Indonesia Full time

    6,000,000 IDR ~ 10,000,000 IDR - Jakarta- Education: Bachelor's Degree in Electrical Engineering major - Language: English communicative - Minimal 2 years as Service Engineer for automation manufacture company (Technically Inclined in Factory Automation Equipment) - Having Japanese business culture knowledge is an advantage - Willing to work Long Hours,...

  • Service Engineer

    2 weeks ago


    Jakarta, Indonesia Ingersoll Rand Full time

    **Job Summary** The Service Engineer is responsible for carrying out after sales field service jobs including testing & commissioning, servicing, troubleshooting and overhaul of Ingersoll Rand’s compressed air installed bases. He/she will require technical knowledge of compressed air systems, customer orientation and strong ownership mindset to be...

  • Service Engineer

    2 days ago


    Jakarta, Indonesia Ingersoll Rand Full time

    **About Us** Ingersoll Rand is an American multinational company that provides flow creation and industrial products. We offer high-quality commercial air compressors, industrial air compressors & compressed air services for a wide range of industries. **Job Summary** The Service Engineer is responsible for carrying out after sales field service jobs...

  • Service Engineer

    6 days ago


    Jakarta, Indonesia Ingersoll Rand Full time

    Location: Jakarta Selatan, Jakarta, ID, 12560- Req ID: 4288**Responsibilities**: - Perform installation, inspection, diagnose, maintenance and rectification on compressed air system at various commercial and industrial establishments. - Conduct site and classroom training to customers on compressed air system. - Recommend necessary actions to improve the...


  • Jakarta, Indonesia DKSH Full time

    **Location**:Jakarta, ID, ID**Global Business Unit**:TEC**Job Function**:Engineering**Requisition Number**:162616**Description**: **Job Summary** - Act as company’s ambassador on customer side to provide all services and as key person for problem solving regarding to the equipment that salesman sold. **General Responsibilities** - Responsible for customer...


  • Jakarta, Indonesia Philips Full time

    **Job Title**: Remote Service Engineer **Job summary**: Remote Service Engineer is to receive, understand, route and handle customer technical requests such as product or service malfunctions and being proactive, predictive, upgrades and installations, and can be provided verbally, electronically or remotely or via accessing Philips Remote Service...


  • Jakarta, Indonesia Honeywell Full time

    Innovate to solve the world's most important challenges **THE FUTURE IS WHAT WE MAKE IT.** **_ Field Service Engineer (All Level)_** **_ Jakarta, Indonesia_** Support the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other...


  • Jakarta, Indonesia ABB Full time

    **Field Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Service Engineer

    4 weeks ago


    Jakarta, Indonesia ZEISS Group Full time

    1. Perform Technical Support & Customer Care Activities - Repair, installation, calibration, commissioning and after sales maintenance service to the customer - Ensure timely execution of job assignments and comply with all documentation requirements for repairs & service activities - Escalate repair issues to factory / Service Manager when necessary. - To...


  • Jakarta, Indonesia ANDRITZ AG Full time

    Job family: Engineering- Business area: Pulp & Paper - Service- Contract location: Daerah Khusus Ibukota Jakarta, Jakarta, ID- Working location: Pekanbaru- Location type: Office Location / Office-based- Contract type: Fixed Term / Temporary Full-Time- Job description: - Every day, ANDRITZ continues to deliver successful innovative solutions to our customers...


  • Jakarta, Indonesia PT.Sarana Maju Lestari Full time

    **Requirements**: - Minimal S1 Teknik Komputer/Informatika/Sistem Informasi/Setara/Lainnya - Berpengalaman sebagai Middleware Engineer/Middleware Developer/Service Engineer/Service Developer mínimal 2 Tahun - Menguasai SQL - Menguasai Pemrograman Java EE - Menguasai penggunaan IDE, Git, dan Framework Spring - Menguasai dan memahami Restful, SOAP, ORM -...

  • Services Engineer

    7 days ago


    Jakarta, Indonesia Organica Water Full time

    Organica is currently looking to fill a Services Engineer position. **Summary of Responsibilities** - Leading and supervising the installation of monitoring stations and control and instrumentation packages - Inspecting and maintaining the installed monitoring stations and instruments on a regular basis - Maintaining records and logs of different actions,...

  • Service Engineer

    5 days ago


    Jakarta, Indonesia PERSOLKELLY Indonesia Full time

    **Location**: - Jakarta- Jakarta**Work Type**: - Full Time- Able to travel around Indonesia - Diploma / Bachelor Degree in Electrical / Electronic / Mechanical Engineering or equivalent. - Has driving Licence. PERSOLKELLY is one of the largest recruitment firms in Asia Pacific providing clients with comprehensive end-to-end workforce solutions, enabling...


  • Jakarta, Indonesia Unit4 Full time

    **Company Description** Meet Unit4. We’re a fast-paced growth cloud company, changing the game in ERP for mid-market people-centric organizations. We’re on a mission to turn 40 years of conventional legacy ERP software on its head and re-write the industry. We are in Business for People, empowering people in service organizations with innovative...


  • Jakarta, Indonesia Philips Full time

    **Job Title**: Graduate - Field Service Engineer **Job title**: The purpose of the Field Service Technician job family is to support the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services, maximizing customer satisfaction by seeking opportunities to support our customers further and deliver...


  • Jakarta, Indonesia PT.TRUST TECH ENGINEERING SERVICE INDONESIA Full time

    Business Type: Japanese machinery/SPM manufacturing **Job Description**: - Searching for new potential customer - Present products and services to potential customers - Maintenance customer - Providing product education and advice - Conduct Sales & after sales-Visit report submission - Able to create Quotation - Able to work independetly (products and...

  • Service Engineer

    20 hours ago


    Jakarta, Indonesia Enercon Asia Pte Ltd Full time

    Responsibilities: - Servicing generator control panel/switchgear. - To handle factory tests in workshops and commissioning at customer sites. - Coordinate with customers for technical issues to meet customer technical requirements. - Monitor projects through completion, providing correction, modification, or assistance to another company department as...


  • Jakarta, Indonesia Honeywell Full time

    **THE FUTURE IS WHAT WE MAKE IT.** **_ Field Service Engineer II_** **_ Jakarta, Indonesia_** Achieve the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will achieve revision and correction...

  • Service Engineer

    1 week ago


    Jakarta, Indonesia ALSTOM Full time

    Req ID:408999 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...