Head of Key Account Management
2 weeks ago
**Job Title**: Head of Key Account Management
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
**In this role, you have the opportunity to make life better**
Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.
**You are responsible for**
- Has responsibility for development, maintenance and improvement of the relations with key accounts in an assigned market or for a specific new product/market combinations.
- Develops, maintains and improves of the relations with important end users and their advisers.
- Initializing and coordinating all Philips efforts to the accounts in order to maximize the output of the sales group.
- Translates business plans of the sales group into a strategic 2-3 year plan in which targets, strategy and actions are set to meet the short
- and long-term goals.
- Participation in the definition and implementation of the operational plan to get the right choices in sales action plans, MarCom and other marketing techniques as a whole, but specifically for the key accounts.
- Creates and implements of action programs for and with the key accounts to improve the performance of Philips.
- Drives the performance of the functions in the account team to get it done.
- May be involved in regional account teams or project teams to get alignment in the offered product package, market approach and company profile.
- Systematically analyzes and reporting of sales results, expectations, market, competition and trends for the optimal operational planning or optimal product portfolio decisions.
**To succeed in this role, you’ll need a customer-first attitude and the following**
- A Bachelor’s degree (Business-related degree preferred).
- Minimum of 8 years’ experience in sales or marketing team in healthcare.
- Basic experience with CRM software (e.g. Salesforce) and MS Office (particularly MS Excel).
- Basic knowledge in digital solution in healthcare.
- Excellent listening, negotiation and presentation abilities.
- An analytical and solution-oriented mindset, with the ability to set goals.
- Fluency in written & spoken both in Bahasa Indonesia & English.
**How we work at Philips**
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
Our hybrid working model is defined in 3 ways:
- We believe in the importance of impactful collaboration:_ There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
- We embrace flexibility:_ Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
- We want to be at our best:_ The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.
**Why should you join Philips?**
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.
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