Senior Front Office Manager

1 month ago


Badung, Indonesia FINNS Beach Club Full time

We are thrilled to announce an incredible opportunity to be a part of FINNS World's Best Beach Club. We are on the lookout for a vibrant and dynamic **Senior Front Office Manager** to bring their energy and enthusiasm to create unforgettable service and party experiences for our guests.

**Summary**:
FINNS World's Best Beach Club is not just a beach club; it's a destination where dreams come alive We pride ourselves on creating exhilarating entertainment, vibrant energy, and unforgettable F&B experiences. Nestled along the breathtaking Bali coastline, we provide a one-of-a-kind party atmosphere that leaves our guests craving for more.

**Location: Bali, Indonesia**

**This job has responsibilities**:

- Oversee the day-to-day operations of the guest service department
- Develop and implement guest service policies and procedures
- Handle escalated guest issues and ensure prompt resolution
- Act as a point of contact for VIP guests and special requests
- Monitor guest feedback and implement improvements based on feedback
- Coordinate special requests and arrangements for guests
- Analyze guest feedback and performance metrics
- Maintain effective communication with guests, team members, and other departments
- Handle guest inquiries, concerns, and requests in a professional and timely manner
- Lead, train, and supervise the guest service team

**Qualifications**:

- Proven experience in guest service or customer service management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to handle difficult situations with diplomacy and professionalism
- Proficient in using customer relationship management (CRM) software
- Proficient in using OPERA system
- Detail-oriented with a focus on providing exceptional guest experiences
- Bachelor's degree in Hospitality Management, Business Administration, or a related field

**Perks and benefits**:

- An opportunity to work in a world-renowned beach club
- Growing your skills and the possibility of growing within the company
- Fast growing company
- Competitive salary package
- Quarterly bonus incentive based on KPI
- FINNS Bali Membership
- BPJS and insurance Mandiri healthcare

Application Question(s):

- Are you living in Bali?
- Are you experienced in operating the Opera System?

**Experience**:

- Front Office Manager: 3 years (preferred)

**Language**:

- English (preferred)


  • Front Office Manager

    3 months ago


    Badung, Indonesia Elite Fit Bali Full time

    Supporting, training, and supervising front office department Handling customer complaints and special requests Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience Enforcing all cash-handling, checking, and credit procedures Preparing daily reports on customer feedback, bookings, and cancellations,...

  • Front Office Manager

    3 weeks ago


    Badung, Indonesia The Line Canggu Full time

    Front Office Manager - Minimum Diploma in a relevant field and 3 years of working experience or equivalent in a similar position. - Proven leadership abilities, excellent communication skills, and a service-oriented attitude. - Able to adopt quickly. innovative, well-organized, and able to multitask. - Proficient in Microsoft Office Suite programs such as...

  • Front Office Captain

    2 weeks ago


    Badung, Indonesia FINNS Beach Club Full time

    We are thrilled to announce an incredible opportunity to be a part of FINNS World's Best Beach Club. We are on the lookout for a vibrant and dynamic **Front Office Captain **to lead our front desk team at Finns Beach Club. In this role, you will ensure the highest level of guest service while overseeing daily front office operations and supporting the Front...


  • Badung, Indonesia FINNS Beach Club Full time

    We are thrilled to announce an incredible opportunity to be a part of FINNS World's Best Beach Club. We are on the lookout for a vibrant and dynamic **Front Office Supervisor **to oversee daily front desk operations, ensuring exceptional guest service, and leading a team of front office staff. **Summary**: FINNS World's Best Beach Club is not just a beach...

  • Front Office Manager

    4 weeks ago


    Badung, Indonesia Le Grande Bali Uluwatu Full time

    Front Office Manager - Good command in both written and spoken English, and computer literate - Domicile in Bali - Experience mínimal 2 years of 4 star hotel in same position - Good communication & interpersonal skill - Have high motivation and positive attitude - Willing to learn - Active, energic, enthusiastic, positive individual & self motivated - Able...


  • Badung, Indonesia New Kuta Hotel Pecatu Full time

    Assistant Front Office Manager - A minimum of 1 year in a similar position in hospitality industry - Good comment of both written and spoken English - Available to join immediately

  • Front Office

    2 months ago


    Badung, Indonesia PT. NUREN INDAH PERKASA Full time

    FORNT OFFICE AREA TANAH LOT-BALI Role: Welcoming guests warmly, assisting with the check-in and check-out process, and providing friendly and courteous service in meeting all guest needs. Experience and Qualifications Required: - Previous experience working as a front office/receptionist - Possess a valid Driver's License (SIM A) - Proficient in English -...

  • Front Office Manager

    3 months ago


    Badung, Indonesia Elite Fit Bali Full time

    Front Office Manager - Have An Experience At The Same Position Minimum 2-3 Years - Speak English - Domiciled In Bali - Able To Join Immediately "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk...

  • Front Office

    5 days ago


    Badung, Indonesia Montebello Spa Full time

    Front Office - Min D1 Hospitality (preferred)

  • Front Office Manager

    2 weeks ago


    Badung, Indonesia Elite Fit Bali Full time

    Supporting, training, and supervising front office department Handling customer complaints and special requests Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience Enforcing all cash-handling, checking, and credit procedures Preparing daily reports on customer feedback, bookings, and cancellations,...

  • Front Desk Manager

    3 weeks ago


    Badung, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24178372 **Job Category**Rooms & Guest Services Operations **Location**Fairfield by Marriott Bali Kuta Sunset Road, Jalan Merdeka Raya VII, Badung, Bali, Indonesia, 80361 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...

  • Front Desk Manager

    1 month ago


    Badung, Indonesia Marriott International, Inc Full time

    **Job Number** 24178372 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Bali Kuta Sunset Road, Jalan Merdeka Raya VII, Badung, Bali, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...

  • Front Office

    1 month ago


    Badung, Indonesia The Kasih Villas & Spa Seminyak Full time

    Front Office - Minimun experience in the same position - Fluent in English, both verbal and & written skills - Positive attitude, presentable, strong work ethics, professionalism at all time. - Able to join immediately


  • Badung, Indonesia The Sakala Resort Bali Nusa Dua Full time

    Asst Front Office Manager - Having minimum of 1 years' experience in 5 star hotel - Experience handle more than 500 guest - Having minimum of 2 years' experience in 4 star hotel - Good Attitude, pleasant personality, and able to work under pressure - Fluent an English and another language is preferred - Willingness to work hard in a fast-paced,...

  • Front Office

    1 month ago


    Badung, Indonesia Ion Hotel Bali Benoa Full time

    Requirements: - Minimum high school diploma or equivalent. - Knowledge of front office basic is an advantage. - Willing to work in shifts. - Well-grommed. - Willing to participate in 6 months of training. - Fresh graduated are welcome to apply. Jenis Pekerjaan: Penuh Waktu Pendidikan: - SMA/SMU/SMK (Diutamakan)

  • Front Office Trainee

    3 weeks ago


    Badung, Indonesia Hotel Santika Seminyak Full time

    Front Office Trainee - Good communication - Responsible and having positive attitude - Work well independently and team

  • Front Office Trainee

    2 weeks ago


    Badung, Indonesia Favehotel Sunset Seminyak Full time

    Front Office Trainee - Preferably active student (High School, Vocational School, or College) - Has good attitude, highly motivated and energetic

  • Front Office Staff

    2 months ago


    Badung, Indonesia Alindra Villas & Spa Jimbaran Full time

    FRONT OFFICE STAFF - Male - Minimum a year of experience in the same position as Front Office and able to drive - Familiar with VHP System - Have a good communication skills - Excellent in English - Discipline, honest and able to work in a team or individually - Well grooming - Hard worker and able to join immediately "Waspada terhadap Modus Penipuan pada...


  • Badung, Indonesia New Kuta Hotel Pecatu Full time

    Front Office Supervisor - A minimum of 1 year in a similar position in hospitality industry - Good comment of both written and spoken English - Available to join immediately

  • Trainee Front Office

    2 weeks ago


    Badung, Indonesia New Kuta Hotel Pecatu Full time

    Trainee Front Office - A minimum of 1 year in a similar position in hospitality industry - Good comment of both written and spoken English - Available to join immediately