Operations Manager

3 months ago


Jakarta, Indonesia Parlour Group Pte Ltd Full time

RESPONSIBILITIES

Facilitating cross-channel feedback from customers and employees to management and executive teams

Working with team leaders, managers, and department heads to learn departmental needs and goals

Ensuring that all activities conform to local, federal, industry and company standards

Observing, reviewing and analyzing processes to identify inefficiencies and areas where improvements could be made

Identifying and resolving any problems in the production process

Oversee daily store operations

Ensure all treatments meet high quality standards

Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)

Run online competitions and offer discount packages to attract new customers

Doing trainings with girls

Others as assigned by Management

Performs tasks in the absence of General Manager

JOB REQUIREMENT

Proven work experience as an Operations Supervisor, Manager or similar role

Good time management, prioritization, and multitasking abilities

Excellent interpersonal skills to build strong relationships with colleagues

Effective communication, including speaking, writing and active listening

Able to give and receive feedback and constructive criticism from a variety of channels

Excellent strategic planning and problem-solving skills

High school diploma or equivalent preferred

Strong management and leadership skills.



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