Operations Manager
1 day ago
**_“The world is yours with Meliá”_**
Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?
**Because belonging to the great Meliá family is being VIP**
You will enjoy **My MeliáRewards** which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.
In addition, enjoy the **My MeliáBenefits** programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you
**Mission**:
Operations Manager mission is to ensure the smooth and efficient functioning of all operational aspects of the hotel, with the ultimate goal of providing an exceptional guest experience. The Operations Manager plays a crucial role in overseeing operational departments and processes within the hotel to maintain high standards of service, guest satisfaction, and profitability. Operations Manager must orchestrate all operational elements harmoniously, ensuring an impeccable guest experience while maintaining the hotel's reputation for luxury, elegance, and exceptional service. This involves overseeing departments, managing staff, optimizing processes, and maintaining the highest standards of quality and efficiency
**Main responsibilities**:
1. Provide support to the General Manager in the implementation in their business units of the action plans defined to optimize the operation and customer satisfaction.
2. Knowledgeable of their hotel’s vision and objectives and support the coordination with the hotel's operational departments. Able to provide feedback to the General Manager
3. Being part of the hotel's operational committee and ensuring the operational excellence of their business unit together with the General Manager and team
4. Lead, mentor, and supervise various departments within the hotel, including front office, housekeeping, Engineering, food and beverage, spa, concierge, and more.
5. With the support from HR Department to manage and motivate a diverse team of staff members, including recruitment, training, performance evaluations, and professional development.
6. To be overall responsible for all aspects of Health and safety with the operations. To actively promote a safe working environment on day-to-day basis.
7. Implement and enforce policies and procedures to maintain consistency and excellence in service delivery across all departments
8. Monitor and manage departmental budgets, expenses, and financial goals, while seeking opportunities to optimize operational efficiency.
9. Oversee cleanliness, maintenance, and aesthetics of the hotel's facilities to ensure they meet or exceed the Gran Melia hotel's brand and standards.
10. Collaborate with senior management to contribute to strategic planning, goal - setting, and initiatives that drive the hotel's growth, reputation, and profitability.
11. Address guest concerns, comments, and feedback promptly and professionally, taking proactive measures to resolve issues and ensure guest satisfaction.
12. Stay up to date with industry trends, market demands, and competitor activities to make informed decisions and maintain a competitive edge.
13. To optimize and organize the manning as per the work needs ensuring it is dimensioned and correctly sized for developing all outlet tasks. To carry out accurately administrative control of the shifts, absences, annual leaves, sick leaves, replacement of Public Holiday and Days of as per hotel policy
14. To be fully committed to undertaking regular appraisals, in conjunction with HR Director. To take any relevant action towards all operational problems identified through the evaluation, ensuring consistently of the standards are maintained at all times and high standard in customer services.
15. Lead emergency preparedness and health and safety initiatives, ensuring staff and guests are well-informed and secure.
16. Foster a positive and inclusive work environment, promoting teamwork, open communication, and a commitment to the hotel's values.
17. Prepare and present reports on operational performance, guest satisfaction, and other relevant metrics to management.
18. To pay special attention to the talented manning in the department and in collaboration with HR Department, to create personal development career plan, thinking strategically for the department needs also in future and sustainable continuity, ensuring pleasant and efficient work environment targeting excellence.
19. To understand and share with all departments, QPI and
-
Asia Business Operations
6 days ago
Jakarta, Indonesia Gas Power Lean & Business Operations Full time**Job Description Summary**: Coach, drive and manage Lean behaviors, principles, and tools by partnering with Operating Leaders in business management roles (e.g. GM General manager of Business Unit, or Executive Lead of a Function). Drive cultural transformation resulting in step-change in operational business metrics. May also be roles that are part of...
-
Manager Operations
1 week ago
Jakarta, Indonesia FedEx Express APAC Full time**职务名称**: FedEx Express APAC **Job Title**: Manager Operations **职务申请 ID**: RC134542 **地点**: Jakarta, 印度尼西亚 Jakarta, 印度尼西亚 **Work Shift**: FTN: Full Time 1st (Indonesia) **职务类型**: Regular Ramp/ Air Operations (P&P and Audits), Ramp & Gateway Operations, Air Feeder Linehaul, Air Network Support, Linehaul...
-
IT Operation Manager
2 days ago
Jakarta, Indonesia Qode Full timeAs the Operations Manager, you will lead and oversee the company’s operational functions, ensuring smooth and efficient processes across teams and projects. You will be responsible for managing resources, controlling project quality, and improving overall operational efficiency. You will play a key role in steering the company's direction while...
-
IT Operations Manager
2 days ago
Jakarta, Indonesia Qode Full time**Job Descriptions**: As the Operations Manager, you will lead and oversee the company’s operational functions, ensuring smooth and efficient processes across teams and projects. You will be responsible for managing resources, controlling project quality, and improving overall operational efficiency. You will play a key role in steering the company's...
-
Operations Manager
2 days ago
Jakarta, Indonesia Noraa & Co. Full time**Get to Know the Role**: **Responsibilities**: - Ensure all operations are carried out in an appropriate, cost-effective manner. - Improve operational management systems, processes, and best practices to optimize efficiency. - Build forecasts, plan inventory, and oversee warehouse and logistic operations to meet demand effectively. - Assist the...
-
Operation Manager
4 days ago
Jakarta, Indonesia PT. PEOPLE SEARCH INTERNATIONAL Full timeOperation Manager - Paint Manufacturing Company Our client is a paint manufacturing company, and currently, they are hiring Operation Manager with the following working responsibilities and requirements. Job Descriptions: - Design and implement plans for the effective use of material and labor resources to achieve the manufacturing target - Oversee the...
-
Operations Manager
4 days ago
Jakarta, Indonesia DKSH Full time**Location**:Jakarta, ID, ID**Job Function**:Supply Chain Management**Requisition Number**:145934**Description**: **Job Summary** As the local operations manager, you are responsible for overseeing the day-to-day operations of a business to ensure that it runs efficiently and effectively. This includes Planning and implementing operational strategies,...
-
Operation Manager
5 days ago
Jakarta, Indonesia Reeracoen Indonesia Full time18,000,000 IDR ~ 20,000,000 IDR - Jakarta- Education: Min. Bachelor Degree in any major - Language: Business Level English - Experience : Minimum 3 years of working experience as Operation Manager at logistic company and currently working as Operation Manager - Have PPJK Certificate is a must **About work**仕事内容について**: Managing overall Air...
-
Operations Manager
3 days ago
Jakarta, Jakarta, Indonesia Luminare Consulting Full timeWe are seeking an experienced Operations Manager to lead our business operations in Jakarta.About the RoleThis position involves overseeing the daily business operations, ensuring alignment of departmental activities with the company's strategic direction, and implementing strategies to optimize resource allocation.ResponsibilitiesOperational...
-
Operations Manager
2 days ago
Jakarta, Indonesia Talent'd HR Solutions Full time**Job ID**: - ID1153 - **Operations Manager**: Jakarta, Indonesia -Petrochemical -7 to 10 years -Bachelor's degree in Mechanical, Chemical, Manufacturing Management or a related field -Local Indonesian -English Proficiency is Mandatory -As Per The Market Standard **Job Roles and Responsibilities**: - The Operations Manager is responsible for overseeing...
-
Operations Manager
2 days ago
Jakarta, Indonesia Rose All Day Full timeOperations Manager - Conduct inventory analysis to determine optimal stock levels and make a restock plan - Determine the quantity of products to be supplied to various stores using historical sales figures - Retail operations managers oversee the merchandising of products across both online and offline outlets - Communicate with store managers to update...
-
Operations Manager
4 days ago
Jakarta, Indonesia Pt. Flolab Konsultatif Indonesia (Coolfee) Full time**About Coolfee**: Coolfee is an artisanal small-batch ice cream brand that combines the rich traditions of Italian Gelato and Indian Kulfi, reimagined for the Indonesian palate. Our mission is to create a nostalgic experience with every bite, evoking memories of childhood while bringing smiles to our customers' faces. We're looking for a passionate and...
-
Operations Manager
4 days ago
Jakarta, Indonesia DNV Full timeLocal Unit & Position Description: DNV Inspection is seeking an experienced Operations Manager to work in our operation in Indonesia. **Purpose of the Role**: To manage the Inspection Operations in Indonesia for internal and external customers. Responsible for all technical, commercial and customer aspects of the business. To manage the inspection business...
-
Operations Manager
1 week ago
Jakarta, Indonesia .ZERO Pte Ltd Full time**Company Overview** **Our Vision**:To improve the lives of everyone by having a Sterra product in every home. **Our Mission**:To create high-quality, functional, sleek, and mínimalistic home products at revolutionary prices, and become every home’s partner. **Role Purpose** - Lead day-to-day execution of warehouse, fulfillment, installations, and...
-
Operations Manager
7 days ago
Jakarta, Jakarta, Indonesia PT Asia Development Engineering Full timeAt PT Asia Development Engineering, we seek an experienced and strategic leader to spearhead our operations team. As the Director of Operations, you will play a vital role in driving business growth and profitability by formulating and managing company policies, directing and coordinating departmental activities, and overseeing all departments to facilitate...
-
Operational Manager
1 day ago
Jakarta, Indonesia Jakarta Consulting Group - JCG Full timeJakarta Utara **Deskripsi**: Our client is a growing restaurant specializing in Indonesian Cuisine. - Requirements - Responsible for store operations (Daily, Weekly, Monthly) - 3 years in Food and Beverage - Able to provide motivation, training and coaching for staff - staff in the store - Responsible for the operational system & procedures in the shop -...
-
Manager Operational
2 days ago
Jakarta, Indonesia PERSOLKELLY Indonesia Full time**Location**: - Jakarta- Jakarta**Work Type**: - Full Time- Willing to be placed in Tangerang - Have had experience working with rent company (Ex:Assa/Indorent/Trac) **Requirements**: - Has experience in Manager level for at least 5+ years - Has experience working in Rent Car/Land Transportation company - Good communication in English, Mandarin speakers...
-
Manager Operational
2 days ago
Jakarta, Indonesia PERSOLKELLY Indonesia Full timeWilling to be placed in Tangerang - Have had experience working with rent company (Ex:Assa/Indorent/Trac) **Requirements**: - Has experience in Manager level for at least 5+ years - Has experience working in Rent Car/Land Transportation company - Good communication in English, Mandarin speakers will be valuable - Has good relations with third parties, such...
-
Operations Manager
4 days ago
Jakarta, Indonesia PT Delta Anugrah Full timeResponsibilities: 1. Management and Monitoring: Oversee all logistics operations, including shipping, receiving, and warehousing of goods. 2. Process Optimization: Identify and implement initiatives to improve efficiency, reduce costs, and enhance service quality. 3. Supplier Relationship: Ensure good relationships with suppliers overseas. 4. Team...
-
Operations Manager
1 day ago
Jakarta, Indonesia Investree Full timeWork closely with the Chief Operations Officer to execute and support in achieving Sahabat Bisnis’s partnership strategic plan. Cooperating with the Risk, Operations, Product, and other directorates to maintain operational excellence Develop, maintain, and implement operational policies and regulations that are core to Sahabat Bisnis, including but not...