Customer Loyalty Sla Control Tower

1. Monitoring the field implementation plan, Appsheet, and POD 2. Follow up on the drivers and riders locations. 3. Follow up and responding to customer complaints 3. Updating arrival progress 4. Daily and weekly reports **Qualifications**: 1. Bachelor Degree in any major with minimum GPA 3.00 2. Having more than 1 year experience as CT is a must 3....

Robust warehouse operations plays a key role in delivering happiness to our customers. As a Warehouse Control Tower, you will be responsible in ensuring that our warehouse operations is running at its optimal level. This is done through our analysis of cost efficiency, process optimization, manpower hiring and training. Strong analytical skills, good time...

Robust warehouse operations plays a key role in delivering happiness to our customers. As a Warehouse Control Tower, you will be responsible in ensuring that our warehouse operations is running at its optimal level. This is done through our analysis of cost efficiency, process optimization, manpower hiring and training. Strong analytical skills, good time...

**Tada the Game-Changer in Loyalty and Retention!** **Who We Are?** Tada is a B2B2C loyalty and rewards platform that helps businesses improve channel partner, customer, and employee retention, build loyalty, and drive growth. Founded in 2012, Tada offers unified solutions that create engaging and rewarding experiences. As an Indonesian SaaS company with...

Capillary Technologies is the global leader in loyalty and customer relationship management solutions, and we are growing! Our exciting, culture-focused company is looking to add a Senior Loyalty Strategist who embraces challenges, is eager to work with exciting clients, and enjoys being rewarded & recognized for their hard work. Working at Capillary means...

**Key Responsibilities**: - Develop and implement comprehensive CRM strategies to enhance customer retention, engagement, and lifetime value. - Design and optimize customer journeys across touchpoints to deliver personalized and impactful experiences - Oversee the execution of multi-channel campaigns, ensuring alignment with brand objectives and customer...

Responsibilities About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help...

**About the job Financial Controller (Loyalty Consulting)**: **Job Summary** Financial Controller will be responsible to undertake all aspects of financial management, including corporate accounting, regulatory and financial reporting, budget and forecasts preparation, as well as development of internal control policies and procedures. Finance Controller...

**Customer Data Management**: Organize, clean, and segment customer data. - **Loyalty Program**: Support Kanmo Circle loyalty program management and engagement analysis. - **Reporting**: Generate CRM and loyalty reports, and help automate reporting processes. - **Cross-Brand CRM**: Coordinate customer journeys and promotions across brands. - **Process...

Talent Acquisition & Organizational Development Manager at Plaza IndonesiaJob Responsibilities:Lead the strategic planning and execution of enterprise-wide rewards and loyalty programs.Lead the digitization CRM system design, development, and oversee the implementation of a customer management strategy.Research, develop, and implement an overall customer...

About the RoleThe Talent Acquisition & Organizational Development Manager at Plaza Indonesia is responsible for leading the strategic planning and execution of enterprise-wide rewards and loyalty programs.This involves prioritizing and executing strategic planning, developing a CRM system design, and implementing a customer-centric value proposition....

**Key Responsibilities**: - Coupon creation of external and internal teams related to promotion and marketing activities. - Maintaining standard SOP's in coupon and points allocation. - Customer support ticket handling related to CRM. - Creating reports on a weekly and monthly basis and sharing them with stakeholders. - Setting up the new loyalty rules and...

**PT Sinar Jernih Suksesindo (SJS)** bekerja sama dengan perusahaan bergerak dibidang logistik kini sedang mencari kandidat professional untuk mengisi posisi: **Admin Control Tower (Admin Trucking)** **Kualifikasi** - Pria - Usia Maksimal 30 th - Pendidikan Minimal D3 - Terbiasa mengoperasikan Microsoft Excel - Mempunyai kemampuan analisis dan komunikasi...

**Key Responsibilities**: - Coupon creation of external and internal teams related to promotion and marketing activities. - Maintaining standard SOP's in coupon and points allocation. - Customer support ticket handling related to CRM. - Creating reports on a weekly and monthly basis and sharing them with stakeholders. - Setting up the new loyalty rules and...

**About Us** INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore...

**About the Role** They say no man is an island - a notion that holds particularly true for this role. Our Strategic partnerships are key to building a differentiated Loyalty program. As our Head of Partnerships, The role will be responsible in creating a strategy to best leverage our strategic partners to build a better Loyalty program and you’ll be held...

**About the Company**: Our client is a leading lifestyle group in Indonesia with an extensive portfolio of brands. **Job Descriptions**: - Plan, and manage the execution of a comprehensive brand loyalty strategy to promote consumer engagement, retention, and revenue. - Create successful loyalty programs, promotional campaigns, and marketing collateral to...

**Location** Jakarta **Work Type** Permanent **Application Posted** September 9, 2021 **About the Role** Fasten your helmet and climb on board if you’re ready to be our Loyalty Strategy Manager. You will play a central role that defines the success of a company-wide OKR. In this role you will be responsible and held accountable to deliver a new...

**Requirements**: - Min Bachelor degree in any major - Have min. 3 years experience working in customer service or relations in managerial level - Preferably came from telecommunication, banking, and financial technology company - Willing to be placed in Jakarta - Handling customer and regulatory inquiries related to the MLFF system, operating customer...

**Job Number** 23204255 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Jakarta Soekarno Hatta Airport, One Marriott Drive, Jakarta, Indonesia, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Loyalty Manager is responsible for recognition and...