Assistant Club Lounge Manager
5 months ago
**Job Number** 24049157
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Jakarta Pacific Place, Jalan Jendral Sudirman Kav 52-53, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
JOB SUMMARY
Supports the supervision of the day-to-day operation of the club lounge. Strives to continually improve hospitality and employee engagement. Documents and works to resolve any guest concerns or club lounge incidents. Answers guest questions and directs guests within the club lounge. Maintains condition of the club lounge and orders supplies and equipment.
CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 2 year’s experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
CORE WORK ACTIVITIES
Supporting Operations and Management of the Club Lounge
- Verifies that all company standards are being maintained in each area of the club lounge.
- Supports the supervision of the day-to-day operation of the club lounge.
- Supports all areas of club lounge operations.
- Orders necessary supplies and verifies workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
- Maintains working condition of club lounge equipment.
- Understands night audit procedures and being able to comprehend and utilize reports as necessary.
- Understands and complies with loss prevention policies and procedures.
- Provides a safe working environment in compliance with OSHA/MSDS.
- Coordinates with Food and Beverage to support lounge operations.
- Complies with all corporate accounting procedures.
Supporting the Management and Development of Club Lounge Team
- Extends professionalism and courtesy to Club Lounge Team at all times.
- Stays readily available/approachable for all employees
- Leads by example demonstrating self-confidence, energy and enthusiasm.
- Assists in employee scheduling against guest and hours/occupied room goals.
- Solicits feedback for continuous improvement.
Managing the Guest Experience
- Extends professionalism and courtesy to guests at all times.
- Provides excellent customer service by being readily available/approachable for all guests.
- Motivates and encourages staff to solve guest and employee related concerns
- Strives to continually improve guest and employee engagement.
- Answers guest questions and directs guests within the club lounge.
- Assists coordinates customer group requests.
- Takes proactive approaches when dealing with guest concerns.
- Assists Club Lounge Team in understanding guests’ ever-changing needs and expectations, and how to exceed them.
Conducting Human Resource Activities
- Assists in training staff and monitors adherence to all relevant policies and procedures.
- Monitors daily shift operations and supports compliance with all policies, standards and procedures.
- Assists in providing relevant training to employees
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Assistant Club Lounge Manager
2 weeks ago
Jakarta, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24155355 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Jakarta Pacific Place, Jalan Jendral Sudirman Kav 52-53, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia, 12190 **Schedule**Full Time **Located Remotely?**N **Position Type** Management JOB SUMMARY Supports the supervision of...
-
Club Lounge Manager
5 months ago
Jakarta, Indonesia Marriott International, Inc Full time**Job Number** 24051081 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Jakarta Pacific Place, Jalan Jendral Sudirman Kav 52-53, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for...
-
Westin Club Manager
5 months ago
Jakarta, Indonesia Marriott International, Inc Full time**Job Number** 24029994 **Job Category** Rooms & Guest Services Operations **Location** The Westin Jakarta, Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete designated cashier and closing reports in the computer...
-
Lounge Bar Manager
4 months ago
Jakarta, Indonesia Marriott International, Inc Full time**Job Number** 23203611 **Job Category** Food and Beverage & Culinary **Location** Sheraton Jakarta Soekarno Hatta Airport, One Marriott Drive, Jakarta, Indonesia, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for bar/lounge daily shift operations and...
-
Assistant Banquet Manager
5 months ago
Jakarta, Indonesia PULLMAN Full time**Company Description** Pullman Jakarta Central Park is a 5 star hotel located in Podomoro City in West Jakarta adjacent to Central Park Mall, an international award winning shopping icon in Asia. With 317 beautiful guestrooms & Suites, featuring an Executive Club Lounge, Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9...
-
Westin Club Manager
4 months ago
Jakarta, Indonesia Marriott International, Inc Full time**Job Number** 24078297 **Job Category** Rooms & Guest Services Operations **Location** The Westin Jakarta, Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of...
-
Westin Club Manager
4 days ago
Jakarta, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24190100 **Job Category**Rooms & Guest Services Operations **Location**The Westin Jakarta, Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, Indonesia, 12940 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...
-
Assistant Front Office Manager
4 months ago
Jakarta, Indonesia PULLMAN Full time**Company Description** Pullman Jakarta Central Park is a 5 star hotel located in Podomoro City in West Jakarta adjacent to Central Park Mall, an international award winning shopping icon in Asia. With 317 beautiful guestrooms & Suites, featuring an Executive Club Lounge, Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9...
-
Manager - Executive Club Lounge
5 months ago
Jakarta, Indonesia Marriott International, Inc Full time**Job Number** 24051060 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the...
-
Club Manager
7 months ago
Jakarta, Indonesia Inspire Brands Asia Full time**Key Summary**:As a Club Manager at Anytime Fitness Indonesia, you will oversee the daily operations of the gym, ensuring exceptional member experiences, staff management, and facility maintenance. **Responsibilities**: - Manage all aspects of gym operations, including staffing, scheduling, and member services. - Develop and implement strategies to drive...
-
Club Lounge Supervisor
5 months ago
Jakarta, Indonesia Marriott International, Inc Full time**Job Number** 24033846 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...
-
Club Lounge Supervisor
2 weeks ago
Jakarta, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24175572 **Job Category**Rooms & Guest Services Operations **Location**Le Meridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia, 10220 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment, assigning...
-
Club Lounge Supervisor
5 months ago
Jakarta, Indonesia Marriott International, Inc Full time**Job Number** 24070665 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...
-
Manager Operasional Sport Club
5 months ago
Jakarta, Indonesia Sari Kresna Kimia Full time**KUALIFIKASI** - Pria / Wanita - Usia Maks 40 Tahun - Berpengalaman min 3 Tahun di bidang Operasional Sport Club - Mempunyai aspek leadership yang baik - Memiliki kemampuan Komunikasi yang baik dengan anggota, team, dan management. - Bersedia ditempatkan di Meruya Jakarta Barat **JOB DESK** - Bertanggung jawab pada Operasional Sport Club - Memastikan...
-
Assistant Office Admin Manager
5 months ago
Jakarta, Indonesia Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...
-
Chief Concierge
5 months ago
Jakarta, Indonesia PULLMAN Full time**Company Description** Pullman Jakarta Central Park is a 5 star hotel located in Podomoro City in West Jakarta adjacent to Central Park Mall, an international award winning shopping icon in Asia. With 317 beautiful guestrooms & Suites, featuring an Executive Club Lounge, Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9...
-
Assistant Club Manager
5 months ago
Jakarta, Indonesia Inspire Brands Asia Full timeBuild and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. - Developing and maintaining relationships with key clients - Identify emerging markets and market shifts surrounding area. - Collaborate with the others Department to develop and implement strategic initiatives to drive membership growth and...
-
F&b Captain
5 months ago
Jakarta, Indonesia PULLMAN Full time**Company Description** Pullman Jakarta Central Park is a 5 star hotel located in Podomoro City in West Jakarta adjacent to Central Park Mall, an international award winning shopping icon in Asia. With 317 beautiful guestrooms & Suites, featuring an Executive Club Lounge, Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9...
-
Executive Lounge Attendant
1 month ago
Jakarta, Indonesia Mövenpick Hotel Jakarta City Centre Full timeExecutive Lounge Attendant - Experience in the same role - Ability to work under pressure - Excellent communication and interpersonal skills - Knowledge of hotel management software and systems Why work for Accor - Employee benefit card offering discounted rates at Accor hotels worldwide - Develop your talent through Accor's learning programs - Ability to...
-
Mixology
2 months ago
Jakarta, Indonesia PULLMAN Full time**Company Description** Pullman Jakarta Central Park is a 5 star hotel located in Podomoro City in West Jakarta adjacent to Central Park Mall, an international award winning shopping icon in Asia. With 317 beautiful guestrooms & Suites, featuring an Executive Club Lounge, Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9...