Mall Operation General Manager
1 week ago
Mall Operation General Manager is responsible for overseeing all aspects of mall management including but not limited to leasing and tenant relations, business planning and financial management, facilities and operational excellence management and control of all maintenance, inspection, and safety functions for Living World.
Living World is a shopping center with "Home Living, Lifestyle & Eat-tertainment" concept, developed by Kawan Lama Group with their broad experience in developing various modern retail and shopping centers. Living World continues to pursue its noble goal of improving sustainable communities and the environment.
What will you be doing
- Entire responsibility over the preparation of new shopping mall and ensure mall operation after the opening runs smoothly with operational aspect
- Develop a structured business plan for the mall covering all key components of mall operation
- To prepare, review and adjust financial budgets, systems and processes and monitor performance against budget
- To ensure smooth and positive relationship with the tenants, suppliers and contractors
- Develop and implement approved procedures and systems across all mall functions to ensure smooth co-ordination / co-operation among various internal departments to facilitate business needs and deliver positive customer and tenant experiences
- Prepare plans and schedules for regular and periodic maintenance in conjunction with relevant department heads and follow up on quality and execution
- Personally coach and develop skill of team member, create a high performance through talent acquisition and holding your team accountable
- Liaise, performing active communication, and do the improvement with all internal parties in Mall in order to run smoothly mall activity in order to reach customer satisfaction
- Performs other tasks as assigned
- Minimum Bachelors degree in Business Studies, Administration, Management, Economy, Property Development, Real Estate Management, or any related degree
- Minimum 7 years of operational management experience (mall manager level)
- Extensive knowledge of mall operational management
- Strong business acumen and good technical knowledge of mall & property management
- Strong mall specific financial acumen.
- Excellent communication skills in English and Bahasa (both written and spoken)
- Detail-oriented and computer literate with proficiency in working with Microsoft office (word, excel, power point) including Google Docs, Google Spreadsheet, and Google Slides.
- Strong leadership, managerial, and ability to adapt with a strategic mindset and passion to drive initiatives
- Able to build good relationships with government
- Able to be trusted with confidential and sensitive company information
- Applicants must be willing to work in Cibubur after opening, before that will be stand by in Head Office (Jakarta Barat)
Skill yang Dibutuhkan
- Mall Operation Management
- Leadership & Managerial Skill
- Strategic Communication Skill
- Business & Financial Accumen
- Problem Solving & Decision Making
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