Shop Assistant
1 week ago
**Position Overview**:
**Key Responsibilities**:
- **Customer Service**: Provide knowledgeable and friendly assistance to customers, helping them select teas and related products that suit their preferences.
- **Sales Support**: Achieve sales targets by promoting products, conducting tastings, and engaging customers in conversations about tea.
- **Supervision**: Oversee daily store operations, including training and performance management.
- **Inventory Management**: Monitor stock levels, assist with inventory ordering, and ensure proper product displays.
- **Store Maintenance**: Maintain a clean, organized, and inviting store environment that reflects the brand’s image.
- **Product Knowledge**: Stay informed about tea varieties, brewing methods, and industry trends to provide accurate information and recommendations.
- **Conflict Resolution**: Address customer inquiries and resolve issues in a timely and professional manner.
- **Team Collaboration**: Work closely with team members to foster a positive work culture and ensure excellent service delivery.
**Qualifications**:
- Previous experience in retail, preferably in a food or beverage environment (especially tea).
- Strong passion for tea and willingness to learn about various types and brewing techniques.
- Excellent communication and interpersonal skills.
- Ability to supervise, assist and motivate a team effectively.
- Strong organizational skills and attention to detail.
- Flexibility to work weekends and holidays as needed.
**Benefits**:
- Competitive salary.
- Opportunities for professional development and training.
- A supportive and friendly work environment.
**How to Apply**:
**Experience**:
- High End Retail: 1 year (preferred)
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