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Branch Operations Supervisor

4 months ago

Jakarta, Indonesia Bobobox Full time

**Responsibilities**:

- Assisting Branch Operations Manager in daily operational and managerial activities on appointed branches
- Monitor the SOP implementation
- Responsible for the 5R and K3 at the workplace
- Coordinate with Branch Operations Manager in relation to related vendors on branches needs (laundry, amenities, etc.), including tender, procurement, and payment
- Provide solutions to resolve operational issues
- Conduct regular (quarterly) work performance appraisals for the branch team
- Conduct monthly one-on-one sessions with the branch team to gather feedback and insights in operations
- Implement reward and punishment on the branch level (e.g. accidental reward and reprimand)
- Proposed promotions, demotion, transfer, and termination of employees based on company regulations to Branch Operations Manager

**Requirement**:

- Hold a diploma or bachelor's degree in hospitality or a related field
- Willing to be based in Jakarta with frequent travel in Jakarta branches
- Proven experience at supervisory level in hotel minimum for 2 years
- Proven experience in hotel pre-opening projects is an advantage
- Good communication and analytical skills
- Ability to engage with vendors and stakeholders
- Understanding the hotel business process
- Attention to detail and curiosity obsessed
- Excellent learning skills, attention to detail, and proactively resolving issues and results-driven