Supervisor Branch Operations Support

6 months ago


Jakarta, Indonesia HSBC Full time

-Job Advert Details

**Some careers shine brighter than others.**

If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Wealth and Personal Banking, Insurance, and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking an experienced professional to join this team in the role of **Supervisor Branch Operations Support (BOP)**

**Responsibilities**:
In this role, you will be responsible to manage and handling transaction at the branch, including queries from customer, through counter teller follow SOP and procedure, update KYC and profile customer, update data, follow up and ensure to seek solution if there is any obstacle or issue related transaction or operational, record and manage data of wealt transaction and all documents is valid, complete and update, back up for Teller if needed, doing daily activity such as custodian and handling SDB
Qualifications

**To be successful in this role, you should meet the following requirements**:

- Indonesia Citizen only
- Has minimum 2 years working in Retail Banking Sales or Relationship Management
- Hold a minimum of Bachelor’s Degree
- High Integrity, Good communication and interpersonal skills
- Have basic knowledge of basic banking transacation including cash handling, handling bank’s clerical and administrative duties

**You’ll achieve more at HSBC**

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.



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