Am - Customer Loyalty & Persistency

**Key Responsibilities**: - Develop and implement comprehensive CRM strategies to enhance customer retention, engagement, and lifetime value. - Design and optimize customer journeys across touchpoints to deliver personalized and impactful experiences - Oversee the execution of multi-channel campaigns, ensuring alignment with brand objectives and customer...

Amartha is a technology company focused on creating shared prosperity by developing digital financial solutions for the grassroots economy. Founded in 2010 as a microfinance institution, Amartha connects rural, women-led micro-enterprises with affordable capital. Amartha is expanding as a tech company, building a microfinance ecosystem that connects to the...

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as...

Requirements and QualificationsBachelor's degree in Marketing, Business Management, or related field; Master's degree preferred.At least 12 years of experience in CRM/Loyalty Management or 7 years in a managerial role in retail, services, or hospitality industries.Proven track record in optimizing CRM systems and driving loyalty programs that impact...

Job SummaryTalent Acquisition & Organizational Development Manager at Plaza Indonesia seeks an experienced professional to lead strategic planning and execution of enterprise-wide rewards and loyalty programs.This key role involves leading the digitization of CRM systems, designing and implementing a customer management strategy, and researching and...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

**Location** Jakarta **Work Type** Permanent **Application Posted** September 9, 2021 **About the Role** Fasten your helmet and climb on board if you’re ready to be our Loyalty Strategy Manager. You will play a central role that defines the success of a company-wide OKR. In this role you will be responsible and held accountable to deliver a new...

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent...

**About us** Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded...

**About the job Junior Data Analyst (Loyalty Consulting)**: We are recruiting on behalf of a loyalty consulting and technology firm that helps clients in various industries including airlines, hotel, lifestyle, transportation, retail and FMCG space to create a rewarding customer experience and profitable loyalty business/program. JOB SUMMARY Data Analyst...

Get Voice of Customer's and improve communication and good relations with customers - Coordinating the implementation of Customer Focus & Costumer Events - Become a role model & change agent in branches related to the service mindset and implement Aqucare - Support and follow up on the results of the Customer Satisfaction Index (CSI) & Customer Loyalty Index...

Become a trusted advisor to our clients and ensure they are successful on our platform Maintain high levels of customer engagement (including on-site metings) with a focus on customer satisfaction and loyalty Provide on-the-spot onboarding and training to customers Proactively spot and correct any issues that could affect customer satisfaction or...

**DUTIES & RESPONSIBILITIES**: - Support, manage, and ensure the smooth operation of Loyalty Program in Plaza Senayan - Maintain relations and manage communication with members regarding program updates as well as answer their inquiries and complaints - Partner with tenants for promotional events - Create marketing strategy to promote the program through...

**DUTIES & RESPONSIBILITIES**: - Support, manage, and ensure the smooth operation of Loyalty Program in Plaza Senayan. - Maintain relations and manage communication with members regarding program updates as well as answer their inquiries and complaints - Partner with tenants for promotional events - Create marketing strategy to promote the program through...

Key ResponsibilitiesDevelop and execute a comprehensive loyalty program strategy to drive customer engagement and retention.Analyze program performance metrics, identify trends, and implement corrective actions to optimize results.Collaborate with cross-functional teams to design and implement CRM systems that meet business objectives.Stay up-to-date with...

Job Responsibilities: - Responsible for achieving sales targets in the financial trading industry. - Develop and maintain strong existing customer relations and loyalty by ensuring customer satisfaction. - Customer-oriented businesses that focus on development and grow for the benefit of both parties with strong business sense. - Reach new target...

About Us: RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talents in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work...

**Requirements**: - Computer literacy; - Able to identify ways of solving a problem and present a solution in a verbal and written manner; - Strong interpersonal skills; - High levels of professionalism; - Attention to detail and punctuality; - **Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than the 2015 year;**: - Stable internet...

The Asst Mgr - Client Onboard Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or...

About the Company: Executive recruitment company MatchaTalent is recruiting on behalf of our client which offers end to end customer retention platform based in SEA region, helping businesses to improve sustainability by retaining their customer better. They bring together customer data and behavior from online and offline channels to launch and manage a...