Key Account Manager

5 days ago

Jakarta, Indonesia AstraZeneca Full time

**ABOUT ASTRAZENECA**

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies. We are on a journey to bring life-saving medicines to patients. Our role in contributing to decreasing mortality rates globally is clear - shaping the future by spotting a scientifically-led commercial opportunity and acting now to operationalize and scale it.

At AstraZeneca, we put patients first and strive to meet their unmet needs worldwide. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. If you are swift to action, confident to lead, willing to collaborate, and curious about what science can do, then you’re our kind of person.

**BUSINESS AREA**

In Asia Area, more than 3,000 of us work amongst the most exciting growth markets, from India, SEA, Taiwan to South Korea. In these ever-evolving and complex markets, it takes entrepreneurial thinking to stay at the forefront of bringing our innovative medicines to millions of patients. Fusing our diverse minds with local ownership, we’re energized and empowered to shape a new future for AstraZeneca, our markets and our patients. We aspire to be a leader by co-developing our healthcare ecosystem with our stakeholders in Asia Area to deliver improved patient experience, outcomes and quality of life.

**What you’ll do**

As Key Account Manager you are the face of AstraZeneca to our external stakeholders. Your interactions are crucial in establishing a strong and credible presence in your geography, and building enduring partnerships in a very specialized area in medicine. Your observations and insights are crucial in informing our portfolio strategy, by helping us understand and address key opportunities and gaps in the patient’s healthcare journey as well as the HCP’s clinical practice.
- Lead the development of accounts’ annual plan including strategy formulation, activities, timeline and tracking, cross-functional communication, budgeting and resource allocation
- Plan for engagement with HCPs and key accounts (channels, frequency, events)
- Lead sharing of product information with target HCPs, supported by relevant trial data
- Work with medical counterpart to provide seamless customer experience and to build and maintain customer relationships
- Facilitate discussions of prioritized cross-functional insights gathered with internal stakeholders and team
- Accountable for CRM Inputs, capturing the behaviour of HCPs and their responsiveness to digital interventions
- Leverage deep understanding of HCP preferences by segment and prescription history to provide guidance to marketing team for content design and relevant portfolio team members (eg MSLs)
- Perform value added services such as working with key Centre of Excellence to formulate innovative solutions for pain points on brand specific patient journeys
- Organize account focused events including participants from country and other developed markets
- Leverage cross-functional expertise across AZ mobilizing agile operational processes
- Drive optimization of customer-facing interactions through participation in internal training programs focused on developing product knowledge and soft skills
- Contribute as part of a high functioning team that is entrepreneurial and willing to do things differently

**Essential for the role**
- Bachelor’s Degree
- Minimum 6 years of sales management/ marketing / key account experience in pharmaceutical industry with at least 1-2 years in key account management
- Experience in leading cross-functional collaboration, especially with Medical Affairs, Market Access and able to work cross-functionally across different teams
- Comprehensive understanding of the development and commercialization of pharmaceutical products and healthcare environment
- In depth understanding of the patient experience from diagnosis throughout the rest of their journey
- Strong focus on effective decision making and results
- Strong interpersonal and communication skills
- Team player, organized, results oriented and independent
- Fluency in English

**Why AstraZeneca?**

Here you’ll have the opportunity to make a meaningful difference to patients’ lives. With science at its heart, this is the place where breakthroughs born in the lab become transformative medicines - for the world’s most complex diseases. Answer unmet medical needs by pioneering the next wave of science, focusing on outcomes and shaping the patient ecosystem.

With our ground-breaking pipeline, the outlook is bright. Be proud to be part of a place that has achieved so much, yet is still moving forward. There’s no better time to join our global, growing enterprise as we lead the way for healthcare and society.

**So, what’s next?**

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