National Key Account Manager

3 weeks ago


Jakarta, Indonesia Kimberly-Clark Full time

**_National Key Account Manager _**:
**Your Job**:
You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In your Sales role, you’ll help us deliver better care for billions of people around the world. **It starts with YOU.**

The incumbent will manage the targeted key accounts in the assigned territory (in this case are all national level key accounts that resided in the Republic of Indonesia). He/ She is responsible and accountable for driving key accounts growth (new business - both expansion and penetration) as well as profitability. In term of business retention and mínimalizing churn, he/she will actively manage the existing key accounts business of distributors and key decision makers in the assigned territory. He/ She engages with all levels of personnel in our key accounts, particularly the senior management to understand customers’ buying behaviors, preference, business dynamics and challenges, and proactively pull together relevant internal resources to formulate strategies to leverage on these insights.

All sales personnel are required to deliver insights identified by Kimberly-Clark Professional’s commercial program team, to the customers, providing them with new outlook and trends. He/she will work with the team to develop a winning culture and embed the culture of accountability in daily activities.

He/ She will also liaise with internal or external Customer Service team to ensure prompt servicing of these accounts and address any potential matters that occur.

The incumbent will also have opportunities to collaborate with other sales leaders, country’s and cluster marketing leaders and Global Key Account team to influence the necessary decisions and programs to support the growth of the Strategic Key Accounts in Indonesia and enhance customer experience with Kimberly-Clark Professional

**JOB ACCOUNTABILITIES**:
Ensures quality and quantity of face to face meetings with Top Key end-users and in some cases distributors

Continuously drives accounts’ profitability.

Drive business growth through channel development and partnerships building on the first pillar on the two major pillars of distribution, which is: Managing all key accounts in the assigned territory.

Assisting Country Manager and partnering with Cluster Revenue Manager in streamlining pricing strategy for the country/assigned region through distributors to enhance speed to response to key end users. Will also liaise with internal Customer Service team to ensure prompt servicing of the key accounts and address any potential matters that occur along with DSO conformance.

Consistently upselling the customer with different KCP brands and product lines, securing deeper Share of Wallet for Kimberly-Clark Professional*.

In charge of own sales capability. Embed Challenger Selling Skills in all sales calls. Actively be engaged in coaching calls and work on feedback from KCP personal development programs.

Constantly supports market audit initiated by Marketing team or regional team on request as to identify market potential, feedback the dynamic customers’ preference and competitive environment.

Develops and maintains sound relationship with distributors’ sales personnel to incorporate K-CP conceptual selling approach, product knowledge and shorten the sales cycle in generating new sales, especially when dealing with key accounts.

Works with the team to develop a winning culture and embeds culture of accountability in daily activities

Communicates efficiently and effectively to superior and colleagues. Establishes sound relationship with all sales personnel and colleagues of various internal departments.

**About Us**:
Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth, and impact. We’re founded on 151 years of market leadership, and we’re always looking for new and better ways to perform - so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

**Led by Purpose. Driven by You.**

**About You**:
You’re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You’re also a university graduate with a degree in Sal



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