Market Orchestration Lead Jakarta, Indonesia

1 week ago

Jakarta, Indonesia Philip Morris International Full time

Market Orchestration Lead - Jakarta, Indonesia

Be a part of a revolutionary change

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom dream up and deliver, better, brighter solutions and the space to move your career forward in endlessly different directions.

The Smoke Free Products (SFP) Group is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver better, science-backed alternatives to millions of adult smokers around the world. It is only by focusing on our strategic priorities and the right organization, fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives, that we will be able to deliver a smoke-free future

Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. You’ll develop your skills; collaborating across functions, markets and regions. If you want to make a life-changing impact on consumers, there’s no better place

Market Orchestration Lead exists to turn the consumer activations configured by our Asia Pacific Regional Hub into deployed experiences across our B2C channels. This exciting opportunity ensures that all strategies and projects developed by the Asia Pacific Consumer Hub are successfully planned, implemented, deployed and optimized to deliver continuous consistent improvement in consumer outcomes and commercial performance.

You will:

- Orchestrate the smooth execution of consumer activations across channels within agreed scope, budget, resources, and timing to satisfy our overall strategy, consumer and commercial objectives.
- Resource management and capacity planning to deliver all activations on-time and on-promise.
- Create and enforce best practices to ensure optimal usage of operational resources, including drive the continuous improvement across the entire program orchestration process and tools, then work with PMI at global /region/market to develop transition plan, including change management and a corresponding capability gap assessment plan.
- Partner with cross-teams stakeholder (e.g. local affiliate IT) to ensure delivery of activations with appropriate frameworks and sign offs.
- Coordinate closely with Hub stakeholders when reviewing intakes from the markets and on when product launches/programs/campaigns to be deployed
- Develop trackers using project management tools for key projects to ensure setting targets, adhering to deadlines achieving milestones, and allocating resources.
- Collaborate and build relationship with the markets to review the delivery progress, check then resolve if there’s any blockers
- Support Hub’s Deployment Planner in designing project timeline and requirement gathering (pre-deployment), as well as insights and learnings on post-launches
- Support Hub’s Market Success during the deployment process to log and track progress, activities, and consolidate any issue

We are looking for:

- BSc or MSc in Engineering, Information Systems, Computer Science, Business Administration, or equivalent degree.
- Strong demonstrable knowledge in leading multi-channel and multi-market marketing operations.
- Demonstrated project management experience required; project management accreditation desirable
- Robust knowledge in digital marketing campaigns including Paid/Owned/Earned Media, SEO, eCRM, Social Media, and eCom and their integration with offline touchpoints (retail footprint, call centers) to deliver multichannel consumer experiences.
- Experience in measuring program / campaign / experience effectiveness and using data-driven metrics.
- Detailed oriented with proven organizational skills.
- Fluent in written and spoken English.

What we offer:
Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress.

Join PMI and you too can:

- Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
- Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.

PMI is an Equal Opportunity Employer

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