Account Manager Fintech/fx/crypto
7 months ago
Opportunity working with Award Winning International Broker in Kuala Lumpur Malaysia.
You will be responsible in:
End to end client's retention experience, churn performance and increase lifetime value of Indonesia market.
Understand entire customer lifetime journey and partner lifetime journey and Work closely with other teams in commercial to provide coherent customer experience across customer’s lifetime journey
Adhere compliance and risk guideline while making sure excellent customer experience
Managing productivity by;
- proactively touching all customer segmentations in strategic way to maximise entire customer portfolio.
- improving outbound call quality by having excellent knowledge of product, industry and competitors in the market
Nurturing new and existing clients by;
- increasing client lifetime value by providing most adequate offer to customers
- reactivating the dormant customers in the market
- actively working with marketing department to develop effective marketing campaign to decrease churn rate and to increase customer lifetime value
- taking care of Client complaints in accordance with established internal policies and deliver compliance approved responses to clients when requested
- working closely with all internal stakeholders to improve lifetime customer experience
Job Requirements;
- Min Bachelor's Degree and above
- Min 3 years of working experience in client fronting and business development in Fintech/FX/Crypto/Banking
- Good track record in sales development and client management
- Must be willing to relocate to Malaysia (Employment visa is sponsored by company)
**Salary**: Rp14,500,000 - Rp18,500,000 per month
Application Question(s):
- Are you open to relocate to Kuala Lumpur, Malaysia (YES/NO)
- Have completed Bachelor Degree? (YES/NO)
- Do you have experience working in Fintech/FX/Crypto/Banking industry? (Please elaborate your answer)
**Experience**:
- Account Management/Sales: 3 years (preferred)
**Language**:
- English (required)
-
Telesales Team Manager
6 months ago
Jakarta, Indonesia Parla Consultancy Sdn. Bhd. Full timeAre you ready to lead a dynamic team in the exciting world of Retail FX & CFDs? We are actively seeking a passionate **Team Manager** to drive client engagement and conversion for our client's retail FX & CFDs company, focusing on the vibrant **Indonesia market**. If you are a results-driven leader with a knack for building relationships and meeting...
-
Cash & Fx Processing
1 week ago
Jakarta, Indonesia Deutsche Bank Full time**Summary** Staff will be responsible for daily task in Cash & FX processing Team which handling around 60-70 FX deals/day. Tasks covering: (i)Prepare client reporting e.g cash flow projection, FX confirmation; (ii) Input transaction e.g inhouse transaction; (iii) Check underlying document; (iv) monitoring client transaction and cash accounts; (v)...
-
Settlement Specialist
4 days ago
Jakarta, Indonesia Stockbit Full timeHandle daily settlement operations, including Crypto and Fiat settlements - Participate in the preparation and analysis of daily settlement reports and provide essential reporting to both external and internal stakeholders - Check and manage user deposit and withdrawal transactions - Check daily transactions and balances in the back office and partners -...
-
Crypto Finops
6 months ago
Jakarta, Indonesia Ajaib Full time**Getting to Know Ajaib** We’ve been experiencing hyper-growth the past year, becoming Indonesia's 7th Unicorn Startup and the first Investment Fintech Unicorn in South East Asia 2,5 years after Ajaib first launched. With the global financial technology market expected to grow gradually, we aim to make stock trading accessible for millennials through our...
-
Community Manager
4 days ago
Jakarta, Indonesia Pintar Ventura Group Full time**What Will You Do?** - Stay on top of the local and international crypto trends and news. - Turn insights into strategy: partnership, product recommendations, educational content, etc. - Organize, manage and oversee community meetups and any other local events, which the company may decide to organize from time to time, ensuring proper community outreach...
-
Fx Reporting
2 days ago
Jakarta, Indonesia SMART Agribusiness and Food Full timeJob Description: - Monitor Net Open Position for each currency pair. - Manage currency portfolio with consideration of FX volatility and view on market condition. - Define appropriate hedging strategy to mitigate the FX exposure, i.e.: trade positions actively, selectively hedge risk - Define appropriate hedging tools (products), i.e. spot, forward, NDF,...
-
Fx/crypto Regional Marketing Manager
7 months ago
Jakarta, Indonesia Duhani Capital Full time**About Us**: Duhani Capital is a leading Retail FX Broker committed to providing innovative trading solutions to our clients worldwide. With a strong focus on customer satisfaction and technological advancement, we strive to deliver exceptional trading experiences. As the Regional Marketing Manager for the Indonesian market at Duhani Capital, you will be...
-
Vp Marketing
7 months ago
Jakarta, Indonesia WeNetwork Asia Full time**About the Company**: Our client is the leader in the digital currency space. They are a profitable and well established Crypto exchange platform in Indonesia with strong track record of providing secure and transparent transactions. **Key Responsibilities**: - Develop and implement marketing strategies to promote our products and services, increase brand...
-
Business Development Specialist
4 days ago
Jakarta, Indonesia AffilateUp Full timeRequirements: - 1 year experience in a Business Development or Sales position; - Experience working in Financial sector will be a plus; - Excellent communication, presentation, and networking skills; - Desire to go on frequent business trips; - Target-oriented and results-driven; - The person has to be proactive and aim to self-generate new leads, business...
-
Manager Fx Trading Associate
7 months ago
Jakarta, Indonesia HSBC Full time-Job Advert Details **Some careers shine brighter than others.** **If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.** HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network,...
-
Branch Operations Operator
1 week ago
Jakarta, Indonesia Deutsche Bank Full timeThe Branch Operations Analyst is responsible for ensuring timely, complete and accurate processing of relevant information, including performing all relevant controls within own area of responsibility. They undertake time critical, complex or regulated tasks and must ensure the timely escalation of operational, regulatory and other risks to the line manager...
-
Account Manager
7 months ago
Jakarta, Indonesia WeNetwork Asia Full time**About our Client**: Our client is a growing fintech startup designed specifically for digital businesses. They offer a unique revenue-based funding model that is specifically designed to meet the financial needs of companies operating in the digital space. **Responsibilities**: - Conduct cold calls and follow-up calls to engage with potential clients. -...
-
Treasury Fx Specialist/ Banking
1 day ago
Jakarta, Indonesia Talentvis Full timeSellig FX product to achieve FX Revenue, customer and FX Fund growth - Maintain and deepen customer relationship with the bank with providing FX solution - Provider latest information regarding market condiiton, its potensial and the risk, in order to give regularly needed information to RM that can delivered to customer - Ensure the accuracy, prudential...
-
Fx and Derivative Sales Senior Manager
7 months ago
Jakarta, Indonesia PT Bank KEB Hana Indonesia Full time**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Penjualan dan Pemasaran **Jenjang Karir** Manajer Senior **Job Deskripsi** - Updating special rate to customer and branches. - Consulting about FX risk, seeking advantageous in market trends and sharing daily market update to customers and branches. - Dealing banknotes...
-
Finance & Accounting
3 months ago
Jakarta, Indonesia Ajaib Full time**Getting to Know Ajaib** We’ve been experiencing hyper-growth the past year, becoming Indonesia's 7th Unicorn Startup and the first Investment Fintech Unicorn in South East Asia 2,5 years after Ajaib first launched. With the global financial technology market expected to grow gradually, we aim to make stock trading accessible for millennials through our...
-
Crypto Marketing Manager
2 weeks ago
Jakarta, Indonesia bitcastle Full timeThis is a newly created role which will be part of the Bitcastle team. Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, we are looking for a Marketing Manager to spearhead our global marketing. As...
-
Operation Manager
4 days ago
Jakarta, Indonesia PT Galad Koin Indonesia Full timeRequirements - Bachelor’s degree in Information Technology / Business Management - 2+ years experiences in Fin-tech or Crypto Industry is highly desirable - Experience in launching a product on a previous position is a strong plus - Must be highly motivated and comfortable with a fast-paced environment - Strong problem-solving skills and analytical...
-
Treasury Analyst
1 week ago
Jakarta, Indonesia Pluang Full timeJakarta, Jakarta Raya, Indonesia Treasury Full Time Description **Job Requirements** - Bachelor in Finance/Actuarial/Mathematics/Engineering - Fluency in English and Bahasa - Previous experience of at least 6 years in Banking or Financial Institution - Familiarity with the crypto market is a plus point. - Fund management/accounting background is a plus...
-
Account Manager
1 week ago
Jakarta, Indonesia PT Jalin Pembayaran Nusantara Full timeServe as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationship Negotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our...
-
Binance Accelerator Program
7 months ago
Jakarta, Indonesia Binance Full timeBinance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...