Current jobs related to Guest Relations Manager - Jakarta - Ismaya Group

  • Guest Relation Manager

    1 week ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**25020660 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia, 12950 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Supports all...

  • Assistant Guest Relation Manager

    1 week ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**25037853 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Indonesia, Indonesia, 12950 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager...

  • Guest Relation Manager

    3 days ago

    Jakarta, Indonesia The Hermitage, a Tribute Portfolio Hotel Jakarta Full time

    Guest Relation Manager - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk...

  • Guest Relation Executive

    2 weeks ago

    Jakarta, Indonesia Mandarin Oriental Hotel Group Full time

    **Guest Relation Executive**: Mandarin Oriental Jakarta is looking for a Guest Relation Executive to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin...

  • Guest Relation Officer

    4 weeks ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24044859 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Jakarta Thamrin, Jalan M.H. Thamrin, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding...

  • Guest Relations Agent

    7 days ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24058868 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Indonesia, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions...

  • Guest Relation Officer

    4 weeks ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24025503 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Jakarta Thamrin, Jalan M.H. Thamrin, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding...

  • Guest Relation Officer

    3 weeks ago

    Jakarta, Indonesia PT Paris Tokyo Mademoiselle (Moonshine Dine & Lounge) Full time

    Persyaratan 1. Male/Female 2. Maximum 28 years old 3. Minimum one year experience working at Food & Beverage at the same position 4. Have a strong passion in each position in guest service and satisfaction 5. Positive attitude, loyal and able to work in holiday 6. Able to speak english Tanggung Jawab 1. Greet incoming and departing Guests warmly with a...

  • Guest Service Manager

    1 week ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24110752 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

  • Guest Relation Supervisor

    4 weeks ago

    Jakarta, Indonesia Osteria Gia (Ismaya Group) Full time

    Guest Relation Supervisor - A proven track record in kitchen management. - The ability to efficiently identify & resolve problems - Capable of delegating multiple tasks effectively. - Experiences in Italian & Western cuisine. - Strong communication & leadership skills. - Stay up to date with cooking trends & best practices. "Waspada terhadap Modus Penipuan...

  • Guest Relation Officer

    4 weeks ago

    Jakarta, Indonesia Osteria Gia (Ismaya Group) Full time

    Guest Relation Officer - A proven track record in kitchen management. - The ability to efficiently identify & resolve problems - Capable of delegating multiple tasks effectively. - Experiences in Italian & Western cuisine. - Strong communication & leadership skills. - Stay up to date with cooking trends & best practices. "Waspada terhadap Modus Penipuan...

  • Guest Relation Officer

    4 weeks ago

    Jakarta, Indonesia PT Mora Perkasa Group Jakarta Full time

    Guest Relation Officer - Minimum 2 years of experience in a related role - A relevant degree in a related position - Positive attitude and mind - Good communication and interpersonal skills - Adaptability for both individual and team collaboration - Willing to work in a full-time position at our offices/outlets in Jakarta "Waspada terhadap Modus Penipuan...

  • Guest Relation Officer

    3 weeks ago

    Jakarta, Indonesia Swissotel Nusantara Full time

    Guest Relation Officer - Penempatan di IKN "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be aware of the Fraud...

  • Guest Relations Executive

    4 weeks ago

    Jakarta, Indonesia Hiringmaps Full time

    **Responsibilities**: - **Guest Services**: Extend a warm welcome to guests and customers upon their arrival. Provide information about facilities, services, and activities available on the premises. - **Personal Assistant**: Act as a personal companion to guests, readily assisting with their special requests such as restaurant reservations, ticket...

  • Guest Relations Officer

    3 weeks ago

    Jakarta, Indonesia Shangri-La Hotels Full time

    Shangri-La Jakarta **MAIN RESPONSIBILITY**: To accord personalize and prompt service to all VIP guest from arrival to departure, to provide all hotel guest and patron, courteous, tactful and efficient service. GRO-Mandarin speaker also acted as key personnel when it comes with the non-English speaker Chinese guest. **REQUIREMENTS**: Fluent in English (both...

  • Guest Relations Officer

    3 weeks ago

    Jakarta, Indonesia Shangri-La Hotels Full time

    SHANGRI-LA HOTEL, JAKARTA **MAIN RESPONSIBILITY**: To accord personalized and prompt service to VIP guests from arrival to departure, to provide all hotel guests and patrons, courteous, tactful and efficient services. Area responsibilities will cover customer loyalty, guest preference, and lobby management to ensure quality standards and procedures for VIP...

  • Guest Service Manager

    4 weeks ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 23206923 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Jakarta Gandaria City Hotel, Jl. Sultan Iskandar Muda, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g.,...

  • Guest Service Manager

    6 days ago

    Jakarta, Indonesia Mandarin Oriental Hotel Group Full time

    **Guest Service Manager** Mandarin Oriental Jakarta is looking for a Guest Service Manager to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin...

  • Gro (Guest Relation Officer)

    4 weeks ago

    Jakarta, Indonesia Festive Fields Full time

    GRO (Guest Relation Officer) - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta...

  • Guest Relation Officer

    4 weeks ago

    Jakarta, Indonesia Swissôtel Jakarta PIK Avenue Full time

    **Job Description**: SWISSOTEL JAKARTA PIK AVENUE The first Swissotel in Indonesia arrives in Jakarta. This capital city embraces multiple cultures and traditions in a blend of old and new. It serves as the center of government, business, economy and innovation. The hotel is located 15 minutes away from Soekarno-Hatta International Airport (CGK) and...

Guest Relations Manager

1 month ago

Jakarta, Indonesia Ismaya Group Full time

Assist the General Manager in continuously improving the overall ratings
- Represent the department in a professional and courteous manner at all times, including physical and verbal interactions with guests
- Accountable for resolving all issues to the guest satisfaction while following up to ensure complete service recovery.
- Schedules the Guest Relations Officers in order to provide full coverage at the desk
- Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
- Conduct and Appraise team’s training and their performance
- Examine daily duties, assign tasks and check on progress
- Analyze customer feedback from guest book and online reviews and suggest ways to improve ratings
- Ensure team well trained

**Job Requirements**:

- Proven work experience as a Guest Relations Manager
- Proven leadership and managerial skills
- Understanding of all hospitality and FnB management best practices and relevant laws
- Proficiency in English; knowledge of other languages is a plus
- Customer service drive with outstanding communication and active listening skills
- Excellent problem-solving and multitasking skills
- Leadership skills along with the ability to motivate a team into high performance
- Strong sense of responsibility and a professional presentation